Mezzanine Team Member Part Time

Unclaimed Baggage; Scottsboro (AL); On-site; USD 13,776 - 20,664; Part time

Job summary

Unclaimed Baggage is seeking a Mezzanine Team Member in Scottsboro, Alabama. The role focuses on providing exceptional customer service while assisting guests in finding their desired electronic and sporting goods. Responsibilities include organizing merchandise, operating the cash register, and helping resolve guest issues. Flexibility in scheduling is required, with up to 28 hours per week, including weekends and holidays. Ideal candidates will exhibit strong communication and organization skills in a retail environment.

Qualifications

• Ability to interact with guests and provide exceptional service.
• Understanding of electronic technology and devices is desirable.
• Ability to maintain organization and cleanliness of merchandise.

Responsibilities

• Provide exceptional guest service in a sales environment.
• Help guests locate items and offer merchandise information.
• Stock merchandise accurately and maintain displays.

Skills

Customer service skills

Technical knowledge of electronic devices

Organization skills

Job description

Position

Mezzanine Team Member

Location

Unclaimed Baggage: Retail

Basic Function

A basic understanding of electronic technology and devices is desirable, but not necessary to apply for this position. The main function of this position is to interact with our guests, ensuring each guest has an exceptional shopping experience. If a guest is unsatisfied, the employee should understand how to help resolve the situation. The goal is to serve guests by learning their electronic/sporting goods wants, interests, and needs, with strong emphasis on developing product knowledge.

General Responsibilities

• Provide exceptional guest service in a one‑on‑one sales environment.
• Help guests locate items and be familiar with merchandise placement.
• Communicate technical information about electronic devices as provided by the Mezzanine Supervisor.
• Follow policies and procedures of the Mezzanine, including camera warranty, merchandise hold, and charger/accessory procedures for cameras, cell phones, laptops, etc.
• Maintain merchandise organization on fixtures and showcase areas, ensuring a Grand Open Ready condition.
• Keep fixtures and showcases clean and dusted.
• Stock merchandise in showcase areas and on the sales floor accurately and timely.
• Return hangers to proper locations.
• Operate the cash register accurately; maintain neat cash wrap and showcase areas.
• Report suspicious activity or shoplifting to the Asset Protection Manager.
• Perform all other tasks assigned by management.

Physical Requirements

• Ability to stand and walk for long periods of time.
• Light to moderate lifting required.
• Repetitive motion required.

Schedule Hours

• Up to 28 hours per week; may require early morning (7:00 am) and late evening (8:30 pm) shifts; flexibility in scheduling required.
• Saturdays required.
• All major holidays required, excluding Thanksgiving Day and Christmas Day.
• Wednesday and Friday of Thanksgiving Week required.
• Annual Winter & Ski Event (1st Saturday in November) required.

Reporting Relationship

Reports directly to Mezzanine Supervisor.

Equal Employment Opportunity

This position is open to all qualified applicants. The company is an equal opportunity employer.

The duties, responsibilities and requirements presented in this job description should not be construed as an exhaustive list of roles or responsibilities.