Mexico Customs Ops Manager - Compliance & Cross-Border

Sunset Transportation, Inc.; Laredo (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401K with company match

Paid vacation

Floating holidays

Personal/sick time

Award-winning company culture

Job summary

Sunset Transportation, Inc. in Laredo, TX is seeking a Manager, Mexico Customs Operations to oversee daily import/export customs activities between Mexico and international markets.

You will lead a dedicated customs team in a fast-paced 3PL environment, ensuring regulatory compliance and efficient cross-border processes. Collaborate with internal teams, customs brokers, and customers to deliver compliant, customer-focused logistics solutions, monitor KPIs, and drive SOPs.

Qualifications

• 5+ years of customs, trade compliance, or cross-border logistics experience.
• Strong knowledge of Mexican customs regulations, import/export processes, and trade compliance.
• Experience leading teams in a fast-paced logistics or 3PL environment.
• Ability to manage audits, resolve operational challenges, and drive process improvements.
• Strong communication, leadership, and customer relationship management skills.
• Comfortable using reporting tools, tracking KPIs, and managing operational performance.

Responsibilities

• Lead and develop the Mexico Customs team through coaching, training, and performance management.
• Oversee import/export clearance processes and ensure timely, accurate customs documentation.
• Ensure compliance with Mexican customs regulations, including SAT and ANAM requirements.
• Serve as the primary escalation point for customs-related issues, audits, and government inquiries.
• Partner with operations, transportation, and warehouse teams to improve cross-border processes.
• Monitor KPIs, identify process improvements, and implement SOPs to reduce delays and compliance risks.

Skills

Customs compliance

Cross-border logistics

Team leadership

Audits & issues

Communication

KPIs & SOPs

Job description

Sunset Transportation, Inc. in Laredo, TX is seeking a Manager, Mexico Customs Operations to oversee daily import/export customs activities between Mexico and international markets.

You will lead a dedicated customs team in a fast-paced 3PL environment, ensuring regulatory compliance and efficient cross-border processes. Collaborate with internal teams, customs brokers, and customers to deliver compliant, customer-focused logistics solutions, monitor KPIs, and drive SOPs.