Metrology Engineer

West Pharmaceutical Services; Williamsport (Lycoming County); On-site; USD 85,000 - 110,000; Full time

Job summary

West Pharmaceutical Services is seeking a Metrology Engineer to develop, maintain, and improve measurement systems and calibration processes for injection-molded components. You will support manufacturing, quality, and engineering teams to ensure product quality, process capability, and regulatory compliance.

The role involves validating measurement accuracy, analyzing data, troubleshooting metrology issues, and implementing best practices for precision measurement.

Qualifications

• Bachelor’s degree in a technical discipline (engineering, QA, or closely related field).
• 3–5 years experience in metrology or dimensional inspection.
• Strong understanding of GD&T and inspection planning.

Responsibilities

• Develop and maintain metrology methods and measurement systems for injection molded components.
• Support dimensional validation to ensure conformance with drawings and GD&T.
• Manage calibration and maintenance programs for metrology equipment.
• Perform MSA (Gauge R&R, bias, linearity, stability).
• Collaborate with quality and manufacturing to establish acceptance criteria and SPc/contCapability measures.
• Train technicians on measurement equipment and inspection methods.
• Support audits with calibration/validation documentation.

Skills

Dimensional measurement

Statistical methods

Problem solving

Communication

Education

Bachelor's degree in a technical field

Tools

CMMs

Vision systems

Optical comparators

Height gauges

Micrometers

Calipers

Pin gauges

Job description

Description

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

The Metrology Engineer is responsible for developing, maintaining, and improving measurement systems, calibration processes, and inspection methods to ensure product quality, process capability, and compliance with regulatory and industry standards. This role supports manufacturing, quality, and engineering teams by validating measurement accuracy, analyzing data, troubleshooting metrology-related issues, and implementing best practices for precision measurement. The Metrology Engineer plays a key role in driving continuous improvement, reducing measurement variation, and ensuring reliable data for product and process decisions.

Essential Duties And Responsibilities

• Develop, implement, and maintain metrology methods and measurement systems for injection molded components, tooling, and secondary operations.
• Support dimensional validation of injection molded parts to ensure compliance with engineering drawings, GD&T requirements, customer specifications, and quality standards.
• Manage calibration and maintenance programs for metrology equipment including CMMs, vision systems, optical comparators, height gauges, micrometers, calipers, pin gauges, and specialized inspection devices.
• Establish and maintain traceable calibration records and ensure compliance with internal procedures, ISO requirements, and customer expectations.
• Perform measurement system analysis, including Gauge R&R, bias, linearity, stability, and capability studies to verify measurement reliability.
• Partner with tooling, process engineering, and manufacturing teams to evaluate mold performance, cavity variation, shrinkage behavior, warpage, and dimensional consistency.
• Support mold trials, first article inspections, process validations, IQ/OQ/PQ activities, and new product introductions.
• Analyze dimensional data to identify trends, process drift, and sources of variation related to molding parameters, tooling wear, resin behavior, or environmental conditions.
• Recommend and implement improvements to inspection methods, fixturing, sampling strategies, and data collection processes.
• Review part drawings, tolerance stacks, and GD&T callouts to define appropriate measurement techniques and inspection plans.
• Investigate nonconformances and support root cause analysis for dimensional and measurement-related quality issues.
• Collaborate with Quality and Manufacturing to establish acceptance criteria and control plans for critical-to-quality features.
• Create and maintain metrology procedures, inspection instructions, validation protocols, and measurement documentation.
• Support troubleshooting of molding and measurement issues affecting part geometry, including flash, sink, bow, warp, short shots, and part deformation.
• Ensure measurement readiness for complex molded components, including tight-tolerance, multi-cavity, insert-molded, or high-precision parts.
• Evaluate and introduce new metrology technologies to improve inspection capability, throughput, and accuracy in support of injection molding operations.
• Train quality technicians, inspectors, and operators on proper use of measurement equipment and standardized inspection methods.
• Support internal, customer, and regulatory audits by providing calibration, validation, and measurement system documentation.
• Work closely with suppliers and external laboratories as needed for gauge calibration, correlation studies, or advanced dimensional analysis.

Education

• Bachelor’s degree preferably in technical discipline; Operations, Science, Engineering, Quality Assurance, or a related field.

Work Experience

• Experience: 3-5 Years
• Background in, Statistics, Vision Measuring Systems and Plastic Technology. ASQ Certification (CQE) is a plus.

Preferred Knowledge, Skills And Abilities

• Basic understanding of dimensional measurement principles and inspection techniques.
• Familiarity with common metrology equipment such as calipers, micrometers, height gauges, optical comparators, CMMs, and vision systems.
• Knowledge of calibration practices, measurement traceability, and equipment control.
• Exposure to engineering drawings, part specifications, and geometric dimensioning and tolerancing (GD&T).
• Basic understanding of statistical methods such as Gauge R&R, MSA, SPC, and process capability.
• Ability to collect, analyze, and interpret measurement data to support product quality and process improvement.
• Proficiency in Microsoft Office applications, especially Excel, for documentation and data analysis.
• Strong problem-solving, organizational, and attention-to-detail skills.
• Effective written and verbal communication skills with the ability to work cross-functionally with Engineering, Quality, and Manufacturing teams.
• Ability to follow standard operating procedures, work instructions, and quality system requirements.
• Experience working in a regulated, high-precision, or manufacturing environment is a plus.
• Familiarity with injection molding, plastics manufacturing, or medical device production is preferred, if applicable.

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements

• Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
• Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures
• Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities
• Read and interpret data, information and documents
• Must maintain the ability to work well with others in a variety of situations
• Must be able to multi-task, work under time constraints, problem solve, and prioritize
• Ability to make independent and sound judgments
• Observe and interpret situations, analyze and solve problems
• Strong problem solving and critical thinking skills to troubleshoot issues and identify root causes.
• Computer literacy required including all Microsoft Office utilities.
• Ability to successfully utilize influence to motivate a team toward a common goal
• Drives a culture of continuous improvement and lean operations.

What We Offer

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening.