Meter Technician

City of Pomona, CA; Pomona (CA); On-site; USD 58,000 - 71,000; Full time

Job summary

The City of Pomona is seeking a Meter Technician to join the Water Resources Department. This role involves reading and servicing water meters, maintaining the integrity of the water system, and providing excellent customer service. Ideal candidates are detail-oriented individuals who thrive in outdoor work environments, capable of walking extensive distances daily. A comprehensive benefits package enhances this full-time position.

Benefits

4/10 work schedule

Medical, dental, and vision coverage

CalPERS retirement benefits

Tuition reimbursement plan

Qualifications

• Dependable, detail-oriented individual.
• Comfortable with long-distance walking (up to 10 miles/day).
• Ability to maintain professionalism in customer interactions.

Responsibilities

• Read residential, commercial, and industrial water meters.
• Respond to customer inquiries and complaints.
• Perform routine maintenance on water meters.

Skills

Attention to Detail

Customer Service

Safety Focus

Education

High school diploma or GED equivalency

Job description

Salary : $58,008.00 - $70,524.00 Annually

Location : Pomona, CA

Job Type : Full-Time

Job Number : 25-MT / 1

Department : Water Resources Department

Opening Date : 06 / 02 / 2025

Closing Date : 6 / 16 / 2025 11 : 59 PM Pacific

Max Number of Applicants : 125

VACANCY

APPLY IMMEDIATELY

This recruitment will remain open until the City receives 125 applications or until June 16, 2025, whichever occurs first.

Interested candidates are encouraged to apply as soon as possible.

The Water Resources Department has an exciting opportunity for a motivated individual to become part of the Water Distribution team as a Meter Technician. The Meter Technician, under general supervision, reads and services water meters and records consumption for approximately 30,000 accounts; identifies water meter equipment problems; performs water meter maintenance; notifies customers of delinquencies; and responds to customer inquiries in a timely and courteous manner.

• A primary duty of the Meter Technician includes accurately reading a scheduled meter route, while briskly walking an average of 10 miles per day.

The Ideal Candidate

The ideal candidate for the Meter Technician position is a dependable, detail-oriented individual who thrives in outdoor, physically active work environments. They are comfortable walking long distances-often up to 10 miles per day-while accurately reading and recording meter data across residential, commercial, and industrial accounts. With a strong focus on safety, accuracy, and customer service, they take pride in maintaining the integrity of the City's water metering system and responding courteously to service inquiries, leaks, and meter-related issues. This role requires someone who works efficiently both independently and as part of a team, can adapt to changing field conditions, and upholds the City's standards for professionalism and public service. The ideal candidate brings a willingness to learn, attention to detail, and a commitment to supporting the fair and reliable delivery of water to the Pomona community.

Why Pomona The City of Pomona offers a meaningful career opportunity for individuals committed to ensuring accurate and reliable water service for the community. As a Meter Technician, you'll take pride in hands-on fieldwork, uphold safety standards, and work closely with a dedicated team to support essential water infrastructure. Join us in helping maintain the integrity of our water system and directly contribute to the quality of life in Pomona.

This position has an excellent benefits package that includes a 4 / 10 work schedule with Fridays off and medical, dental, and vision coverage. The position offers participation in CalPERS, the option to join a deferred compensation plan, tuition reimbursement plan, and medical flex spending account program. In this role, you'll not only grow professionally but also enjoy financial stability and growth. The City of Pomona is proud to offer competitive salaries, complemented by a structured salary increase plan :

• A significant 5% increase on October 1, 2026.

MINIMUM QUALIFICATIONS TO APPLY

Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be :

Education and Experience

• High school diploma or GED equivalency.
• Some meter reading experience is desirable.

License or Certificate

• Possession of a Class C driver's license with a good driving record.
• Must obtain a Grade I Water Distribution Certificate within one year of employment.
• Possession of, or ability to obtain, CPR, First Aid, and Pepper Spray Certificates within six (6) months of employment.

Core Competencies :

To excel in this position, one must possess a set of core competencies. These competencies include, but are not limited to the following :

• Attention to Detail : Focusing on the details of work content, work steps, and final work products
• Learning Agility : Seeking learning opportunities and applying the lessons to one's work
• Professional Impact : Presenting self as a positive representative of the organization
• Environmental Exposure Tolerance : Performing under physically demanding conditions
• Safety Focus : Showing vigilance and care in identifying and addressing health risks and safety hazards

ESSENTIAL DUTIES

• Read residential, commercial, and industrial water meters using computerized meter reading device; record readings.
• Review meter readings to ensure consistency and proper meter registering; report unusual high or low readings to supervisor.
• Respond to and resolve customer requests, complaints and inquiries; re-read meters as necessary; deliver delinquent account notices.
• Discontinue water services as required; turn off water flow on delinquent accounts.
• Check water mains for leaks; repair meter related leaks; notify customers as appropriate.
• Replace meter lids and coverings.
• Prepare a variety of operational reports related to water meter reading activities.
• Operate and maintain City vehicles in a safe and appropriate manner.
• Assist with routing of new accounts.
• Perform related duties and responsibilities as assigned.

SPECIAL REQUIREMENTS

Essential duties require the following physical skills and work environment : Ability to sit, stand, walk, kneel, crouch, stoop, squat, crawl, twist, climb, and lift up to 50 lbs.; exposure to heat, noise, outdoors, confining work space, and chemicals; ability to travel to different sites and locations. (For example : this position will include briskly walking an average of 10 miles per day, lifting covers, and bending to read meters).

SELECTION PROCESS

Open & Promotional Recruitment

This recruitment is open to external candidates as well as any City of Pomona employee not serving an initial probationary period and any other hourly City employee.

Examination Procedure

Screening of qualifications and "most qualified" is based on the information provided on the official City Application. A resume may be attached to your application, but will not substitute for the completion of your application. Applications that are not entirely completed may be rejected. This recruitment may also establish a list for future vacancies.

Supplemental Questions

To complete your application for this position you will be prompted to respond to supplemental questions. Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application. The information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.

City Mission Statement

The City of Pomona is dedicated to improving the quality of life for our diverse community.

The City of Pomona offers the following generous benefit package. Employees in this group serve a 12-month probationary period. The Salary Scale Plan is composed of five steps. Merit step increases are based on meets standards performance.

WORK SCHEDULE : Most employees work a 4 / 10 work schedule. City Hall Employees work Monday through Thursday, with City Hall being closed every Friday.

Police Department employees work a 4 / 10 schedule but days off vary according to assignment and seniority.

In order to maintain service to the public, departmental effectiveness, productivity and / or efficiency, a Department Director may assign an employee a different work schedule that is in compliance with the requirements of FLSA with Human Resources approval.

RETIREMENT BENEFITS : Provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. New employees who become a "new" member of CalPERS for the first time on or after January 1, 2013 will be enrolled in the CalPERS 2% @ 62, FAS 3 Plan. New members will be required to pay at least 50% of the normal cost (Govt. Code Section. 7522030(c)). However, a new employee who is a "classic" member of CalPERS or a current member of another California public retirement system will be enrolled in the CalPERS 2% @ 60, FAS 3 Plan. Currently, all new PCEA employees shall pay the CalPERS member's retirement contribution of 7.5%. City of Pomona employees do not contribute into Social Security.

PAID HOLIDAYS : 13 paid holidays & 2 floating holidays are provided per year.

VACATION LEAVE :

• 1-4 years = 80 hours
• 5-9 years = 160 hours
• 10-14 years = 184 hours
• 15 years = 200 hours
• Extending through the 20th year, employee shall accrue 8 hours of additional vacation leave per year with a maximum accrual of 240 hours per year.

SICK LEAVE : 12 days per year (prorated if on any leave without pay). GROUP INSURANCE PROGRAMS are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances.

• VISION : Voluntary participation by the employee
• 125 BENEFIT PLAN CONTRIBUTIONS :

Waiving coverage = $45 per month

• Two-party coverage = $975 per month
• Family coverage = $1,575 per month
• LONG TERM DISABILITY INSURANCE : 66 2 / 3 of base salary for a maximum of 2 years after 60 days

EDUCATIONAL INCENTIVE PLAN available for eligible employees to develop their knowledge and abilities.

• TUITION REIMBURSEMENT : $3,500 per year

DEFERRED COMPENSATION : A voluntary deferred compensation 457 plan is available. FLEXIBLE SPENDING ACCOUNTS are available where employees use pre-tax salary to pay for regular child care, adult dependent care and / or medical expenses. CREDIT UNION membership is available to all City employees and provides access to low interest loans.

NOTE : The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice.

FIVE-YEAR VISION STATEMENT : Pomona will be recognized as a vibrant, safe, beautiful community that is a fun and exciting destination and the home of arts and artists, students, and scholars, business and industry. CORE VALUES : The City of Pomona values Cultural Diversity; Fiscal Responsibility; Focusing on the Future; Excellent Customer Service; Leadership; Quality of Life; and Clear and Open Communication.

Do you have a high school diploma or GED equivalency?

Do you possess a valid driver's license?

Please indicate your total years of work experience related to reading utility meters.

• Less than 1 year of experience.
• 1 year or more, but less than 2 years of experience.
• 2 years or more, but less than 3 years of experience.
• 3 or more years of experience.

In 200 words or less, describe any experience you have performing fieldwork, using hand tools or equipment, or interacting with the public. How do you think these experiences have prepared you for the responsibilities of a Meter Technician?

Required Question

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