Meter Services Technician I

The City of Fort Worth; Fort Worth (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

11 Paid Holidays

Medical

Dental

Vision

Paid Time Off

Pension Plan

Professional Development

Job summary

The City of Fort Worth is seeking a Meter Services Technician I to join our water operations team. This entry-level role focuses on installation, maintenance, and troubleshooting of over 302,000 water meters, including AMI systems, with emphasis on safe field practices and customer service.

You will perform field investigations, read meters, turn services on/off, and assist with GIS mapping while growing through our career ladder.

Qualifications

• High School Diploma or GED required.
• Possession of a valid Driver’s License.
• Must be able to pass physical and drug test.
• Able to obtain a TCEQ Class D Water Distribution license within one (1) year of hire.
• Able to obtain a TCEQ Class C Water Distribution license within two (2) years of hire.

Responsibilities

• Installs, maintains and troubleshoots remote-read radio communication signals.
• Performs installation and preventative maintenance on water meters, endpoints, pipe fittings, valves, meter boxes, and lids.
• Performs water services field investigations in response to customer inquiries and inspects the condition of water meters and pipe fittings for installation, repair, or replacement.
• Obtains and validates water meter readings, turns on/off water services, and locks water service for delinquent accounts.
• Provides exceptional face-to-face customer service, answers questions, and take appropriate steps to meet the needs of the customer.
• Locates water assets utilizing maps and GIS.

Skills

Customer service

Basic computer skills

GIS

Map reading

Education

High School Diploma or GED

Tools

Work order system

Geographic Information Systems (GIS)

Job description

Job Posting Closing on: Thursday, September 3, 2026

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

Fort Worth Water is seeking a Meter Services Technician I to join our dynamic team. In this entry-level role, you'll be at the forefront of our field operations, responsible for the installation, maintenance, and troubleshooting of over 302,000 water meters. Your duties will include working with Advanced Metering Infrastructure (AMI) systems, performing field investigations, and delivering exceptional customer service. This position offers a fast-paced environment with opportunities for growth through an established career ladder.

Minimum Qualifications:

• High School Diploma or GED
• Possession of a valid Driver’s License
• Must be able to pass physical and drug test
• Able to obtain a TCEQ Class D Water Distribution license within one (1) year of hire
• Able to obtain a TCEQ Class C Water Distribution license within two (2) years of hire

Preferred Qualifications:

• Previous plumbing, mechanical, oil field, utility, or construction field work experience
• Knowledge and experience using a work order system
• Basic computer skills

The Meter Services Technician I job responsibilities include:

• Installs, maintains and troubleshoots remote-read radio communication signals
• Performs installation and preventative maintenance on water meters, endpoints (radio transmitters), pipe fittings, valves, meter boxes, and lids
• Performs water services field investigations in response to customer inquiries and inspects the condition of water meters and pipe fittings for installation, repair, or replacement
• Obtains and validates water meter readings, turns on/off water services, and locks water service for delinquent accounts
• Provides exceptional face-to-face customer service, answers questions, and take appropriate steps to meet the needs of the customer
• Locates water assets (water service lines, water mains, water meters, and valves), utilizing maps and Geographic Information Systems (GIS)
• Inspects, operates, and maintains assigned City vehicles, equipment, tools, and machinery in a safe and appropriate manner
• Performs other duties as required

Working Conditions and Physical Demands

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting. Incumbents may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases and workspace restrictions. Requires working outdoors in all-weather environments including wind, rain, snow, extreme cold, or high heat, etc. Frequently exposed to dangers related to plants, animals, insects, spiders, and snakes.

Heavy Work – Depending on assignment, positions in this class typically exert up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects. This includes but is not limited to cases of water meters, registers, and automated metering supplies, tools, equipment, etc. Duties require mobility to work out in the field.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non‑merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre‑Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case‑by‑case basis. Employees are paid by direct deposit only.

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As set forth in The City of Fort Worth’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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