Meter Reader/ Work Order Specialist

Town of Lady Lake; Town of Florida (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dependent health coverage

Retirement plan (401a)

Paid time off

Paid holidays

Voluntary insurance options

Job summary

The Town of Lady Lake is seeking a Utilities Meter Reader to perform water meter reading, testing, and related field tasks. You will locate leaks, coordinate with Customer Service, and support meter installation or repair activities in a municipal utility setting.

Responsibilities include handling daily work orders, operating small equipment, and maintaining accurate records. The role requires accessibility to shifts, including holidays and weekends, and a valid Florida driver license.

Qualifications

• Basic knowledge of field service repairs, repair parts, knowledge of tools and related equipment; some maintenance and upkeep experience.

Responsibilities

• Read, replace, clean and test water meters and water meter boxes.
• Locate water leaks for customers and utility department.
• Work closely with Customer Service Staff to resolve issues and customer concerns.
• Provide customer service duties including re-reads, turn ons, turn offs, and notifications.
• Assist in the installation or repair of large meters.
• Responsible for completing, following up, and tracking daily work orders.
• Operate light to heavy weight equipment including front-end loader/backhoe, dump truck, and cut-off saw as needed.
• Maintain logs of daily operations and activities.
• Assist other utilities staff as needed or directed by supervisor.
• Requires shift work, holiday work, weekend work, and on-call duties when needed.

Skills

Field service repairs

Customer service

Communication

Computer skills

Meter reading

Teamwork

Education

High School Diploma or GED

2+ years utilities field operations

Tools

Hand tools

Meter reading equipment

Front-end loader/Backhoe

Dump truck

Job description

The Town of Lady Lake is an equal opportunity employer and does not discriminate because of race, religion, color, national origin, age, sex, sexual orientation, gender, disability, genetic information, marital status or any other characteristic protected by law.

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation in the application process.

You can request one by calling 352-751-1505.

The Town is a drug-free workplace in accordance with Florida Statutes 440.101 and 440.102.

Applicants and employees may be required to submit to drug testing at any time.

Additionally, drug and alcohol testing of employees holding a CDL is conducted according to federal law and regulation.

Description

Skilled manual work in the performance of reading and maintaining water meters and all responsibilities involved with all involved work orders. Employees in the Utilities Department must be skilled in water and wastewater operations and customer service.

Essential Duties And Responsibilities

• Read, replace, clean and test water meters and water meter boxes.
• Locate water leaks for customers and utility department.
• Work closely with Customer Service Staff to resolve any issues and customer concerns.
• Provide customer service duties which include re-reads, turn ons, turn offs, and customer notification.
• Assist in the installation or repair of large meters.
• Responsible for completing, following up, and tracking all related daily work orders.
• Report all parts and tools needed for work to supervisor.
• Operate light to heavy weight equipment to include front-end loader/backhoe, dump truck, and cut-off saw, as needed.
• Perform minor repairs, maintenance and service of equipment.
• Maintains log of daily operations and activities.
• Assist other utilities staff as needed or as directed by supervisor.
• Requires shift work, holiday work, weekend work, and on-call duties when needed.

[These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required]

Minimum Qualifications

• Basic knowledge of field service repairs, repair parts, knowledge of tools and related equipment; some maintenance and upkeep experience.
• Works well with others, professionally and effectively communicates well with office staff and customers to assist in all phases of utilities, water and sewer operations.
• General computer operating skills (typing correspondence, email, and memorandums).
• Use of hand tools, some mechanical skills, operating equipment, and meter reading equipment.

Other Skills And Abilities

• Understanding of methods of water distribution and/or wastewater collection.
• Understanding environmental safety as it pertains to community health and well being.
• Ability to inspect machinery and other mechanical equipment in operation and to detect flows and defects in operation.
• Ability to read meters and charts accurately and to maintain records.

Education And Experience

• High School Diploma or General Education Degree (GED) equivalency.
• At least two (2) years or more experience in utilities field operations.
• Previous experience in operation of small equipment and possess some equipment maintenance skills.

[A comparable amount of training, education or experience may be substituted for the above minimum qualifications.]

LICENSES, CERTIFICATIONS OR REGISTRATIONS;

• Possession of a Class “C” Distribution and/or Collection Certificate within timeframe set by supervisor.
• Possession of valid Florida Drivers License.

Benefits

• The Town provides 100% paid employee health insurance, dental insurance, long-term disability, life, and accidental death insurance.
• The Town also provides 50% paid dependent health insurance, a 401a retirement plan that is fully vested after three years, paid time off , and paid holidays.
• Employees have the option of purchasing additional life insurance, short-term disability insurance, accident insurance, critical illness insurance, and vision insurance at reduced rates.
• All benefits described are only available to full time employees.