Meter Reader- Water Distribution

City of Savannah; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Holiday

Paid Vacation

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Job summary

City of Savannah seeks a Meter Reader to locate and read residential and commercial water meters, recording readings and entering data into handheld devices. The role involves reporting leaks, performing basic meter repairs coordination, and coordinating with the public while maintaining accuracy and reliability of readings.

The position requires a valid driver’s license, ability to work outdoors in varying weather, and physical tasks such as lifting and digging.

Qualifications

• High School Diploma or GED with less than one year of customer service experience.
• Valid state driver’s license with acceptable driving history.
• Willingness to perform outdoor physical tasks in varying weather.

Responsibilities

• Locate and read residential and commercial water meters; record readings and enter information.
• Report leaks or malfunctions requiring repairs to meters, meter boxes, and water lines.
• Turn water on and off; write work orders and daily production reports.
• Operate and maintain an assigned vehicle; use laptop to read automated meters.
• Ensure accuracy of readings and reliability of data.

Skills

Meter reading

Public works

Recordkeeping

Oral/Written communication

Education

High School diploma or GED

Tools

Handheld computer

Laptop

Vehicle operation

Job description

Purpose

This position participates in the reading and servicing of water meters.

Essential Job Functions

• Locates and reads residential and commercial water meters; records readings and enters information into hand held computer.
• Reports leaks or malfunctions requiring repairs to meters, meter boxes, and water lines.
• Reports unusual circumstances at water meters; enters work codes into handheld computer.
• Pumps water, digs dirt, and removes mud from meter boxes.
• Lifts meter boxes and manhole covers when necessary.
• Turns water on and off.
• Writes work order requests and daily production reports.
• Uses a laptop computer to read automated meters as required.
• Re-checks meter readings to ensure accuracy and reliability.
• Operates and maintains an assigned vehicle.
• Performs other related duties as assigned.

Minimum Qualifications

Requires a High School Diploma or GED equivalent with less than one year of customer service experience, preferably in meter reading in a public works area such as electricity, gas, cable, phone, or water service utility; or any equivalent combination of education, training, and experience.

Must possess and maintain a valid state driver's license with an acceptable driving history.

Additional Information

Knowledge of city streets and geography.

Knowledge of job-related computer software and hardware.

Knowledge of water meter operation.

Skill in the operation of job-related vehicle and equipment.

Skill in public and interpersonal relations.

Skill in oral and written communication.

Minimum Standards

SUPERVISORY CONTROLS: Work is performed under the close supervision of the Water & Sewer Supervisor.

The supervisor spot-checks completed work for compliance with instructions and established procedures, accuracy, and the nature and propriety of the final results.

GUIDELINES: Guidelines include city rules and regulations, safety guidelines, vehicle operating procedures, and computer operating procedures. These guidelines are generally clear and specific, but may require some interpretation in application.

COMPLEXITY: The work consists of related meter reading duties. Regular and repetitive tasks, processes, or operations requiring the selection and execution of actions based on defined procedures. Inclement weather conditions and field hazards contribute to the complexity of the position.

SCOPE AND EFFECT: The purpose of this position is to participate in the reading of water meters. Supportive, informational, recording, or other services to assist others in producing correct and effective results; minor consequences. Success in this position contributes to accurate utility billing.

PERSONAL CONTACTS: Regular contact within the department, periodic contact with other departments, outside agencies, and the general public. Contacts are typically with co-workers, customers, and members of the general public.

PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, provide services, and resolve problems.

PHYSICAL DEMANDS: The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, walking, bending, crouching, or stooping. The employee frequently lifts light and heavy objects, climbs ladders, and uses tools or equipment requiring a high degree of dexterity. This is light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects.

WORK ENVIRONMENT: The work is typically performed in an office and outdoors, where the employee may be exposed to noise, dust, dirt, grease, machinery with moving parts, and occasional cold or inclement weather. Involves regular exposure to one or more disagreeable elements (heat, fumes, cold, vibration, or wetness); frequent exposure to hazards where lost-time accidents are definitely possible.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None.

City Of Savannah Employee Benefits

Overview of Benefits

• Paid Holiday
• Paid Vacation
• Paid Sick Leave
• Defined Benefit Retirement Pension Plan
• Protective Services Retirement Plan (select positions)
• Deferred Compensation Retirement Plan
• Retirement Seminars
• PPO Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Wellness Programs
• Health & Wellness Incentives
• Long Term Disability
• Excellence and Service Recognition
• Employee Development and In-Service Training
• Educational Assistance Program
• Uniform Allowance (select positions)
• Employee Assistance Program
• Discounts and Memberships
• Employee Relations
• Direct Deposit
• Credit Union
• Pretax Parking Deductions
• Employer Assisted Home Purchase Program
• Domestic Partnership Benefits
• Healthcare
• PPO Medical Plus Plan
• PPO Medical Basic Plan
• Dental Plus Plan
• Dental Basic Plan
• Vision Service Plan
• Life Insurance
• Basic Life and ADD
• Supplemental Life Employee
• Supplemental Life Spouse
• Supplemental Life Child

Benefits costs are paid by the City of Savannah, by the employee or shared by both the City and the employee.

Questions

01

Do you have a valid driver's license?

• Yes
• No

02

Do you have a High School Diploma or GED equivalent with less than one year of customer service experience with meter reading, preferably in a public works area such as electricity, gas, cable, phone, or water service utility; or any equivalent combination of education, training, and experience.

• Yes
• No

03

This position requires working outdoors in varying weather conditions and performing physical tasks such as bending, stooping, digging, lifting meter covers, and working around mud and water. Are you able to perform these essential job duties safely and reliably? If yes, please briefly describe any relevant experience you have performing physically demanding outdoor work.

04

Accuracy is critical because meter readings directly affect customer utility bills. Describe a time when you were responsible for accurately recording information, identifying an error, or double-checking your work to ensure accuracy. What steps did you take?

05

This position involves regular contact with customers and the public, including situations in which you may encounter a leak, malfunction, unusual circumstances, or customer concerns. Describe how you would handle a situation where a customer approached you while you were reading a meter and was upset about their water service or bill.

Required Question