Meter Reader

Veolia | North America; Oklahoma City (OK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) plan

Health, dental, vision insurance

Paid time off

Tuition reimbursement

Job summary

Veolia in North America seeks a Meter Reader to collect meter information and maintain strong customer relationships as part of the SourceOne energy management team.

The role involves data consolidation, field data collection for multiple clients, and supporting billing inquiries while assisting with new account setup and access procedures.

Qualifications

• High School Diploma or GED required.
• Some energy or utility experience preferred.
• Strong communication and data-entry skills.

Responsibilities

• Collect meter information and maintain good customer relationships.
• Consolidate data from varied sources for reporting.
• Support field inquiries to resolve billing issues for customers.
• Assist with new customer accounts and field access procedures.
• Provide back-up administrative support to the team.

Skills

MS Office

Data entry

Attention to detail

Verbal communication

Written communication

Customer service

Education

High School Diploma or GED

Tools

Microsoft Excel

Job description

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Job Description

Position Purpose

The Meter Reader will be a key part of the SourceOne energy management team responsible for collecting meter information and maintaining good working relationships with all SourceOne customers.

Primary Duties/Responsibilities

• Directly reporting to Supervisor of Energy Management.
• Professional service to account relationships.
• Building customer relationships as a key member of management team.
• Gathering and consolidating data from varied sources.
• Managing field meter data collection for multiple customers on a daily and monthly basis.
• Support to field inquiry requests to help manage problem resolution for customer utility-billing issues.
• Coordinating and assisting with field information for new customer account creation.
• Support researching and identifying field procedures for the authorizations of access to customer's meter locations and utility information.
• Proactively identify abnormal metering situations and advise the Energy Management team.
• Supporting administrative needs of the business, including but not limited to, accounting, reporting, the sales process, data entry, back-up phone support, and general administration.

Qualifications

Education/Experience/Background

• High School Diploma/GED is required.
• Some energy, utility or related experience is preferred.

Knowledge/Skills/Abilities

• Good PC and Microsoft Office skills.
• Attention to details and ability to review materials for accuracy.
• Strong oral and written communication skills.
• Strong telephone etiquette.
• Ability/flexibility to learn and apply new skills.
• Ability to navigate through a variety of computer applications.
• Ability to prioritize work.
• High level of professionalism and integrity.

Additional Information

Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.