Meter Operations Supervisor — Utility Crew Leader

FHLB Des Moines; Virginia Beach (VA); On-site; USD 55,000 - 85,000; Full time

Job summary

The City of Virginia Beach is seeking a Utility Crew Leader for the Meter Operations Team. This role leads field staff in maintenance and repair of water meters, lines, curb stops, and valves, and trains crews on metering infrastructure.

Ideal candidates have extensive meter experience, knowledge of water distribution, and the ability to supervise, document work, and liaise with customers. A CDL may be required; overtime and weather conditions apply.

Qualifications

• High School diploma or GED and five years in utility maintenance/operations.
• Valid driver’s license and ability to work evenings, nights, weekends, holidays.

Responsibilities

• Provide supervision and direct activity of field staff in meter maintenance and repair.
• Provide field training on metering infrastructure and oversee repairs.
• Diagnose maintenance issues and coordinate field support.
• Ensure procedures and repair techniques are followed and documented.
• Act as liaison between field staff and customers; fill in as UMS when absent.
• Ensure compliance with safety/environmental regulations and SOPs.
• Complete paperwork and incident reports; manage tap orders and maps.
• Respond to customer inquiries in a courteous, timely manner.
• Work in all weather and shifts as required; participate in training programs.

Skills

Water meter installation

Meter repair

Meter programming

Miss Utility marking standards

Municipal water distribution

Field supervision

Training field staff

Hydraulic equipment knowledge

Public safety compliance

CS/WO management systems

Education

High School diploma or GED

Tools

GIS mapping system

Computerized work order system

Job description

The City of Virginia Beach is seeking a Utility Crew Leader for the Meter Operations Team. This role leads field staff in maintenance and repair of water meters, lines, curb stops, and valves, and trains crews on metering infrastructure.

Ideal candidates have extensive meter experience, knowledge of water distribution, and the ability to supervise, document work, and liaise with customers. A CDL may be required; overtime and weather conditions apply.