Meter Billing Specialist

Hbcu Connect, Llc; Brea (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) plan

Paid time off

Job summary

Beckman Coulter Diagnostics, a Danaher operating company, is seeking a Meter Billing Specialist to join the on-site team in Brea, CA. You will verify meter data, reconcile billing and respond to customer inquiries to ensure accurate invoices across systems.

Collaborating with contract administration and IT, you will drive on-time billing and maintain compliance with contracts. Prior experience in customer service and ERP systems is a plus.

Qualifications

• High school diploma or GED with 2+ years in customer service or billing.
• Experience reviewing meter data, invoices and billing statements.
• ERP experience (Oracle, SAP or JD Edwards) is a plus.

Responsibilities

• Review meter data and billing information for accuracy and discrepancies.
• Generate and process on-time invoices based on validated data.
• Respond to billing inquiries and coordinate with IT and contracts teams.

Skills

Customer service

Billing

Operations

Excel

Outlook

Word

PowerPoint

Data analysis

Microsoft Office

Education

High school Diploma or GED

Associate or Bachelor's Degree

Tools

Oracle ERP

SAP

JD Edwards

Job description

Bring more to life.

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danahers 15+ operating companies, our work saves livesand were all united by a shared commitment to innovate for tangible impact.

Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement, you help turn ideas into impact innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratorys role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision makingwe are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

As the Meter Billing Specialist, you will be instrumental in ensuring the efficiency and accuracy of our meter billing operations. You will proactively drive on-time billing rates by cultivating strong relationships with customers, contract administration and internal IT partners. Your responsibilities will include meticulously reviewing customer usage data from diagnostic laboratories to verify completeness, expertly addressing customer billing inquiries (and escalating complex issues for swift resolution), and performing comprehensive billing reconciliation to guarantee precise invoices across all supported systems.

This position reports to the Supervisor of Meter Billing and is part of the Meter Billing Team located in Brea, CA and will be an onsite role.

In this role, you will have the opportunity to:

• Data Management & Discrepancy Resolution: Collect, review, and input meter reading data from various sources. Identify and investigate discrepancies, anomalies, or errors in meter readings and billing data. Resolve issues by working with field service, cross-functional customer service teams, and IT partners
• Billing Processing & Compliance: Generate and process on time customer invoices based on validated meter data. Process billing adjustments and credits as needed, ensuring proper documentation. Ensure all billing practices comply with company policies and contract terms
• Customer Support & Process Improvement: Respond to and resolve customer inquiries related to meter readings, billing statements, and usage discrepancies in a professional and timely manner. Identify opportunities to streamline billing processes, improve accuracy, and enhance efficiency

The essential requirements of the job include:

• High school Diploma or GED with at least two years of experience in customer service, billing, operations or a related business environment
• Proficiency in Microsoft Office tools particularly in Excel (pivot tables, filters, formats, etc.) and demonstrated abilities in Outlook, Word, and PowerPoint

It would be a plus if you also possess previous experience in:

• Associate or Bachelors Degree
• ERP experience (ORACLE or a similar size ERP system,i.e.,SAP, JD Edwards, etc.)
• Experience with contracts, revenue operations, billing, order management, customer support or data analysis

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether its a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

The hourly range for this role is$24.00 - 26.00.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Companys sole discretion, consistent with the law.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The U.S. EEO posters are available here.

For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or [e-mail].