Metalworking Specialist- Account Manager

E & R Industrial; Indianapolis (IN); On-site; USD 75,000 - 110,000; Full time

Job summary

E & R Industrial seeks a Metalworking Specialist to grow revenue within assigned accounts by aligning customer needs with cost-saving metalworking solutions.

The role involves engaging customers with technical insight, coordinating with manufacturers, and driving implementation plans while staying current on metalworking technologies and trends.

Qualifications

• 3+ years of experience in industrial distribution, cutting tools, machine tools, or related manufacturing/sales environments preferred.
• Strong industrial/tooling distribution knowledge or background is highly preferred.
• Previous field sales experience with cutting tools, machine tools, or industrial products preferred.
• Strong understanding of CNC operations, including turning, drilling, and milling.
• Knowledge of metal cutting, speeds and feeds, materials, and tooling.
• Familiarity with major machine tool and cutting tool brands and their applications.
• Business analysis experience with the ability to identify and implement improvement opportunities.
• Basic CNC programming knowledge preferred.
• College degree or equivalent work experience.
• Excellent oral and written communication and relationship-building skills.
• Ability to work effectively with cross-functional teams.
• Proficiency with Excel, Word, PowerPoint, and Outlook.
• Valid driver’s license and ability to travel regularly to customer and branch locations.

Responsibilities

• Conduct customer needs assessments and recommend products and services that align with their requirements.
• Lead customer discussions with relevant technical insight and identify opportunities to improve their business.
• Identify customer challenges and develop customized solutions that improve efficiency or reduce costs.
• Perform cost-savings and business analysis to demonstrate the value of recommended solutions.
• Work with internal E&R teams and manufacturers to develop and implement customer solutions.
• Develop and manage implementation plans and timelines with customers.
• Follow up after implementation to ensure solutions are meeting customer needs and identify future opportunities.
• Stay current on metalworking trends, technologies, cutting tools, and machine tool applications.
• Educate customers on new technologies and how they can impact their business.
• Identify nonstandard solutions when needed to meet customer requirements.
• Expand customer knowledge and use of E&R Industrial products and services.

Skills

Industrial distribution knowledge

Field sales experience

CNC operations understanding

Metal cutting know-how

Business analysis

Oral and written communication

Cross-functional collaboration

Travel readiness

Education

College degree or equivalent work experience

Tools

Excel

Word

PowerPoint

Outlook

CNC programming (basic)

Job description

The Metalworking Specialist is a technical sales professional responsible for growing revenue and profitability within assigned metalworking accounts. This role works directly with customers to understand their operations, identify opportunities, and recommend solutions that improve efficiency and reduce costs.

IMPORTANT: Industrial distribution experience or strong knowledge of the industrial distribution industry is highly preferred. Candidates should understand industrial products, customer purchasing needs, and the manufacturing/metalworking market.

WHAT YOU’LL DO

• Conduct customer needs assessments and recommend products and services that align with their requirements.
• Lead customer discussions with relevant technical insight and identify opportunities to improve their business.
• Identify customer challenges and develop customized solutions that improve efficiency or reduce costs.
• Perform cost-savings and business analysis to demonstrate the value of recommended solutions.
• Work with internal E&R teams and manufacturers to develop and implement customer solutions.
• Develop and manage implementation plans and timelines with customers.
• Follow up after implementation to ensure solutions are meeting customer needs and identify future opportunities.
• Stay current on metalworking trends, technologies, cutting tools, and machine tool applications.
• Educate customers on new technologies and how they can impact their business.
• Identify nonstandard solutions when needed to meet customer requirements.
• Expand customer knowledge and use of E&R Industrial products and services.

TRAVEL REQUIREMENT

This is a customer-facing field sales position that requires regular travel to customer locations and E&R branch offices. A valid driver’s license and ability to travel are required.

WHAT WE’RE LOOKING FOR

• 3+ years of experience in industrial distribution, cutting tools, machine tools, or related manufacturing/sales environments preferred.
• Strong industrial/tooling distribution knowledge or background is highly preferred.
• Previous field sales experience with cutting tools, machine tools, or industrial products preferred.
• Strong understanding of CNC operations, including turning, drilling, and milling.
• Knowledge of metal cutting, speeds and feeds, materials, and tooling.
• Familiarity with major machine tool and cutting tool brands and their applications.
• Business analysis experience with the ability to identify and implement improvement opportunities.
• Basic CNC programming knowledge preferred.
• College degree or equivalent work experience.
• Excellent oral and written communication and relationship-building skills.
• Ability to work effectively with cross-functional teams.
• Proficiency with Excel, Word, PowerPoint, and Outlook.
• Valid driver’s license and ability to travel regularly to customer and branch locations.

WORK ENVIRONMENT

• Primarily an office and customer-facing environment.
• Regular travel to customers and E&R branch locations is required.
• Ability to lift less than 25 lbs. and occasionally work in difficult positions.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties, or skills required.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship