Metallurgical Engineer I

Metallus; Town of Canton (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Metallus is seeking a candidate for a role that involves performing technically accurate laboratory investigations to support customer service and quality improvements. The position focuses on metallurgical principles, sample preparation techniques, and advanced materials characterization methods.

Key responsibilities include leading investigations into customer complaints, performing metallurgical testing, and collaborating with manufacturing and engineering teams. An Associate's degree in engineering or engineering technology and related experience are minimum qualifications for applicants.

Qualifications

• Associate's degree in engineering or engineering technology with at least 2 years of technical, mechanical, or metallurgical experience.
• Bachelor’s degree in engineering or engineering technology preferred.

Responsibilities

• Lead investigations of customer complaints or internal quality concerns.
• Develop and maintain metallurgical expertise for root cause analysis.
• Perform metallurgical testing and analysis.
• Prepare clear and accurate reports.
• Collaborate with teams to connect findings to production processes.

Skills

Metallurgical expertise

Optical microscopy

Scanning electron microscopy (SEM)

Root cause analysis

Education

Associate's degree in engineering or engineering technology

Tools

Rockwell hardness testing

Vickers hardness testing

Brinell hardness testing

Job description

Location:

Canton, OH, Canton Corporate Offices (USA_CAN GN OFC), 44705

Company:

Metallus

Purpose & Scope:

This position supports business objectives by performing technically accurate laboratory investigations in support of customer service, quality/continuous improvement, failure analysis, and manufacturing operations. This role applies metallurgical principles, sample preparation techniques, and advanced materials characterization methods to effectively gather, analyze, and report data. Results and recommendations are communicated through written reports and direct interactions to enable timely, cost-effective solutions and improvements in product quality, performance, and profitability.

Relocation:

Relocation may be offered for this position.

Responsibilities:

• Lead or participate in investigations of customer complaints or internal quality concerns, as directed by laboratory management.
• Develop and maintain metallurgical expertise to conduct root cause analysis in areas including failure analysis, steel processing, and customer applications.
• Perform metallurgical testing, ensuring proper sample preparation (mounting, polishing, etching, grinding) and analysis using optical microscopy, scanning electron microscopy (SEM), hardness testing (Rockwell, Vickers, Brinell), microstructural characterization, and phase identification.
• Interpret test results and correlate findings with manufacturing processes, material specifications, and service conditions.
• Prepare clear, concise, and technically accurate reports for internal stakeholders and customers.
• Provide technical support during claim evaluations and customer communications.
• Collaborate with manufacturing, quality, and engineering teams to connect laboratory findings to production processes and outcomes.
• Participate in continuous improvement initiatives to enhance laboratory efficiency, accuracy, and effectiveness.
• Maintain laboratory quality systems and data recording processes in compliance with internal and external (eg ISO 16949, ISO 9001, ISO 17025, Nadcap) systems.
• Ensure good housekeeping, a safe work environment, and adherence to all safety practices.
• Maintain laboratory equipment, including calibration and routine upkeep where applicable.

Minimum Qualifications:

• Associate's degree in engineering or engineering technology with at least 2 years of technical, mechanical, or metallurgical experience.

Preferred Qualifications:

• Bachelor’s degree in engineering or engineering technology with technical, mechanical, or metallurgical experience preferred.

Equal Employment Opportunity Statement:

The company prohibits harassment or discrimination against any employee on the basis of any status protected by law, including, but not limited to, race, religion, color, national origin, ancestry, age, disability, genetic information, gender, sex or veteran status.