Meta Lab Assistant Store Manager

Channel Partners; West Hollywood (CA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Health and wellness benefits plans

Paid time off and holidays

401(k) with employer matching

Employee discounts

Job summary

Channel Partners in West Hollywood, CA, is seeking an Assistant Manager to join their Meta Store Retail team. This role involves leading daily store operations, partnering with the Store Manager, and driving business performance while providing exceptional customer experiences.

The ideal candidate must possess strong communication skills, have retail management experience, and be passionate about technology and customer service. This position offers a competitive salary and various employee benefits.

Qualifications

• 2+ years of retail sales management experience required.
• 3+ years of customer-facing expertise in retail sales required.
• Demonstrated strength in teaching and coaching techniques.

Responsibilities

• Lead daily store operations and drive overall business performance.
• Serve as the leader on duty in the Store Manager's absence.
• Deliver exceptional customer experiences through product demonstrations.

Skills

Interpersonal communication

Performance management

Time management

Coaching

Education

High School Diploma or equivalent

Job description

At A Glance

Come join our Meta Store Retail team in West Hollywood, CA, as we bring Meta AI glasses and wearables, along with Meta Quest mixed‑reality products, to life! As the Assistant Manager, you will partner closely with the Store Manager to lead a high‑performing retail team focused on delivering exceptional customer experiences, driving business results, and maintaining operational excellence. This role plays a key part in supporting daily store operations, coaching and developing team members, and ensuring the store consistently delivers on the Meta brand promise. The ideal candidate is a hands‑on leader who thrives in a fast‑paced retail environment and is passionate about people development, customer service, sales performance, and operational execution.

Join a team at the forefront of wearable and mixed reality technology while helping create innovative customer experiences. You’ll have the opportunity to develop talent, drive business results, and play a key leadership role in a growing retail organization.

Minimum Pay

USD $75,000.00/Yr.

Maximum Pay

USD $80,000.00/Yr.

What We Offer

• Biweekly pay
• Health and wellness benefits plans
• Paid time off and holidays
• 401(k) with employer matching
• Paid training
• Employee discounts
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

What You’ll Do

• Partner with the Store Manager to lead daily store operations and drive overall business performance
• Serve as the leader on duty and oversee store operations in the Store Manager's absence
• Deliver exceptional customer experiences through engaging product demonstrations and meaningful customer interactions
• Coach, develop, and support team members to achieve sales, service, and operational goals
• Drive customer acquisition, conversion, retention, and satisfaction metrics
• Manage operational processes, including opening and closing procedures, inventory management, logistics, point‑of‑sale systems, cash handling, and reporting
• Analyze store performance and help implement strategies to improve results
• Partner with Meta’s technical support teams to ensure in‑store technology and experiences are functioning properly
• Act as a subject matter expert on Meta’s wearable and mixed reality products
• Maintain brand standards, operational excellence, and a culture of accountability and teamwork
• Support recruiting, onboarding, training, and development of new team members
• Perform additional duties as assigned

What You’ll Bring

Experience and Education:

• High School Diploma or equivalent required
• 2+ years of retail sales management experience required
• 3+ years of customer‑facing expertise in retail sales required
• Demonstrated strength in teaching/coaching techniques; positively influences and empowers others

Skills and Attributes:

• Extremely strong interpersonal communication, soft skills, written, verbal, and on‑camera
• Performance Management and conflict resolution skills
• Ability to build and foster business relationships at multiple levels and independently
• Ability to show patience and tact and remain calm under pressure
• High level of initiative and self‑motivation with a continued drive to learn
• Strong time management and organizational skills
• Ability to practice good judgment in analyzing information, strategic/critical thinking, and decision‑making
• Flexible availability with the ability to be on‑call as needed

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

• Regularly talk, sit, stand, walk, and bend over; repetitive use of hands/arms, repetitive use of legs, and grasp
• Frequently lift and carry up to 25 lbs
• Occasionally lift and carry up to 50 lbs
• Continuous hand/eye coordination and fine manipulation

Important Information

Channel Partners Solutions is an equal‑opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at‑will employer.