MES Engineer

DHD Consulting; Lansing (MI); On-site; USD 70,000 - 105,000; Full time

Job summary

A consulting firm is seeking a Manufacturing Systems (MES) engineer to provide technical assistance and support for administrative computing systems. The ideal candidate will have a related Bachelor's degree or 3 years of equivalent experience and possess troubleshooting skills. Responsibilities include collaborating with project teams, preparing reports in English and Korean, and providing end-user training. Knowledge of MS/Oracle SQL and Windows Server Systems is essential for success. This position involves minimal travel and offers a dynamic work environment.

Qualifications

• Bachelor's degree or 3 years of related experience and/or training.
• Broad knowledge of servers and operating systems is necessary.
• Fluency in English and Korean is a plus.
• Good customer service skills, communication, work independently and have interpersonal skills.

Responsibilities

• Assist in writing reports in multi-language.
• Provide systems analysis and coordination for system implementation.
• Train and support end users on global systems.
• Meet and exceed end-user service requirements for maximum performance, stability, and reliability by daily monitoring and tuning existing Enterprise systems.
• Provide recommendations for hardware (IT/Manufacturing) and software as requested by gathering end-user requirements, analyzing existing systems, researching vendor specifications, and reporting to IT team members.
• Provide training & technical supports to end users on use of new/existing global systems.
• Work collaboratively with Automation (PLC Control Engineers) for troubleshooting/improvements between manufacturing related systems and related equipment.
• Identify and troubleshoot in a timely manner when system issues occur through DB access/in-house interface programs related/connected with manufacturing equipment.
• Perform other related duties as required.

Skills

Troubleshooting methodology

Customer service skills

Communication skills

Interpersonal skills

Interpersonal skills

Education

Related Bachelor's Degree

3 years related experience/training

Tools

MS/Oracle SQL

Windows Server Systems

Active Directory

Job description

Job Summary

Job Summary: Full-time position as a Manufacturing Systems (MES) engineer. Under the general supervision of the IT Director/Manager, provides technical assistance in the use of administrative computing systems including MS/Oracle SQL, Windows Server Systems, IT infrastructures, as well as various reports to multi-cultural groups in multi-language (Korean). The specialist will learn knowledge of manufacturing systems while also providing technical assistance as described.

Responsibilities

• Assist in writing reports to various groups in multi-language (English/Korean), writing supporting documentation through SQL queries/system provided reports.
• Assist project teams in providing systems analysis and coordination in support of major system implementation.
• Provide clear and professional verbal, written, and electronic communications amongst IT members, IT systems vendors, multi-cultural groups, and the end-user community. This includes preparing routine status reports, procedural guides, technical advice, and recommendations.
• Meet and exceed end-user service requirements for maximum performance, stability, and reliability by daily monitoring and tuning existing Enterprise systems.
• Provide recommendations for hardware (IT/Manufacturing) and software as requested. This will be achieved by gathering end-user requirements, analyzing existing systems, researching vendor specifications, and then reporting and presenting to IT team members as appropriate for further review.
• Provide training & technical supports to end users on use of new/existing global systems.
• Work collaboratively with Automation (PLC Control Engineers) for troubleshooting/improvements between manufacturing related systems and related equipment.
• Identify and troubleshoot in a timely manner when system issues occur through DB access/in-house interface programs related/connected with manufacturing equipment.
• Perform other related duties as required.

Minimum Qualifications

• Related Bachelor's Degree; or 3 years related experience and/or training; or equivalent combination of education and experience
• Strong troubleshooting methodology is required
• Possess a broad knowledge of servers along with operating systems
• Good customer service skills, communication, work independently and have interpersonal skills.

Preferred Qualifications

• Possess a broad knowledge of MES.
• Microsoft Certification
• Understanding of MS Office and other standard software
• Understanding of Active Directory and Windows System Infrastructures
• Bilingual as English and Korean fluency a plus

Travel Required: < 10%