Meridian Pro Shop Lead — Pickleball Gear & Service

Selkirk

Meridian (ID)

On-site

USD 29,000 - 33,000

Full time

10 days ago

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Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Paid holidays

Life insurance

Telemedicine

Employee assistance program

Employee discount on Selkirk gear

Job summary

Selkirk Sport in Meridian, Idaho is looking for an Retail Assistant Manager for our Pickleball Pro Shop. You will oversee daily operations, lead a small team, and ensure outstanding customer experiences on-site at our Meridian location with a focus on paddle demos and gear fitting.

You’ll manage schedules, train staff, handle refunds and warranty claims, and coordinate with the Coeur d’Alene shop for alignment. This role requires hands-on leadership and a passion for pickleball.

Qualifications

2+ years of retail or customer service experience, including leadership duties
Dependability and sound judgment working independently
Experience with cash handling, till counts, and deposits
Strong communication and customer service skills
Comfort learning POS, ticketing, and task-management systems
On-site availability including weekends and holiday peaks

Responsibilities

Run the store: open/close, daily task lists, displays, cash wrap, restocking, zoning, cleaning, lock-up
Sell and fit customers: paddle trials, fittings, sales of paddles, apparel, and accessories
Make the call on customer issues: final decisions on escalations, refunds, warranty claims
Lead the team: build weekly schedules, train associates, track tasks, plan team events
Handle cash and inventory: till reconciliation, bank deposits, stock receipts, inventory management