Merchant Sr. Relationship Manager

Huntington National Bank; North Carolina; On-site; USD 90,000 - 130,000; Full time

Job summary

Huntington National Bank is seeking an experienced Enterprise Payments Relationship Manager to grow and maintain a portfolio of large commercial clients. You will use a consultative selling approach to cross-sell card processing, ACH, fraud mitigation, and POS solutions, while aligning with risk and profitability goals.

You will collaborate with product, operations and compliance teams to deliver seamless merchant services and provide strategic guidance to C-level stakeholders.

Qualifications

• Bachelor’s degree in accounting, finance, accounting, or economics.
• 10+ years experience with merchant services, payments for financial technology relationship or sales experience.

Responsibilities

• Grow and maintain client relationships in an existing portfolio of enterprise level customers through consultative selling.
• Serve as a trusted advisor to commercial and large account clients, delivering strategic payment solutions.
• Lead complex sales engagements, negotiate pricing, terms and contracts.
• Work with product, operations and compliance to ensure seamless delivery of merchant services.
• Stay current on industry trends and regulatory changes to advise clients and influence internal strategy.

Skills

Relationship management

Consultative selling

Executive communication

Negotiation

Payments industry knowledge

Education

Bachelor’s degree in accounting, finance or economics

Master’s degree (MBA or similar)

Tools

O365

MS Word

MS Excel

PowerPoint

Job description

Description

Summary:

Responsible for growing and maintaining client relationships, in an existing portfolio of enterprise level customers. through a consultative selling approach to cross-selling value-added services, including card processing, ACH, fraud mitigation, POS (point of service) systems, etc. ensuring all risk, regulatory and profitability goals are met. Will work with commercial customers, generally with annual revenues of $50M or greater.

Duties and Responsibilities:

• Grow and maintain client relationships, in an existing portfolio of enterprise level customers. through a consultative selling approach to cross‑selling value‑added services, including card processing, ACH, fraud mitigation, POS (point of service) systems, etc. ensuring all risk, regulatory and profitability goals are met. Will work with commercial customers, generally with annual revenues of $50M or greater.
• Serve as a trusted advisor to commercial and large account clients, building long‑term relationships and delivering strategic payment solutions.Present strategic recommendations and performance reviews to C‑level stakeholders, demonstrating clear business value and ROI.
• Lead complex sales engagements with a consultative approach. Negotiate pricing, terms, and contracts with precision and professionalism.
• Work closely with internal teams including product, operations, and compliance to ensure seamless delivery and support of merchant services.
• Stay current on industry trends, regulatory changes, and competitive dynamics to proactively advise clients and influence internal strategy.
• Perform other duties and projects as assigned.

Basic Qualifications:

• Bachelor’s degree in accounting, finance, accounting, or economics
• 10+ years experience with merchant services, payments for financial technology relationship or sales experience.

Preferred Qualifications:

• Proven success managing large or complex accounts.
• Demonstrated ability to sell the spectrum of payments products (card processing, ACH, fraud mitigation, point of sales system, etc.),create brand awareness and successfully generate meaningful new client relationships in specified commercial space.
• Deep knowledge of payment products and industry applications
• Strong executive presence and ability to communicate effectively with senior stakeholders.
• Excellent interpersonal, verbal and written communication skills, as well as negotiation and presentation skills
• Consultative mindset with a passion for solving client challenges.
• Strong analytical and strategic planning abilities
• Proficient using O365, MS Word, MS Excel, and PowerPoint, as well as treasury technology and systems
• Master’s degree (MBA or similar) in a relevant field
• Established network of industry contacts and involvement in industry associations

Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington’s Career Web Site for more details.