Merchant Analytics Manager

Upside; Chicago (IL); Hybrid; USD 115,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Equity (ISOs)

401(k) program

Unlimited PTO

Flexible work environment

Job summary

A technology firm in Chicago is hiring a Data Analyst to leverage data for merchant partnerships. You'll manage analytics projects, work directly with merchants, and optimize strategies across a two-sided marketplace. The role requires at least two years in analytics, strong communication, and project management skills. Compensation ranges from $115,000 to $135,000 plus benefits, in a hybrid environment that promotes collaboration.

Qualifications

• 2+ years of experience in quantitative management consulting or data analytics.
• Strong project management skills; ability to drive analysis end-to-end.
• Experience leading analysis that drives business decisions.

Responsibilities

• Scope and lead data analysis for merchant partners.
• Interface directly with merchant partners to understand their business.
• Manage and lead analysis projects for product and merchant strategies.

Skills

Data analytics

Project management

SQL

Client-facing skills

Communication

Education

Degree in mathematics, statistics, economics

Tools

Looker

Tableau

Python

Job description

Meet Upside

We created Upside to transform brick‑and‑mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick‑and‑mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick‑and‑mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.

Meet The Merchant Analytics Team

The Merchant Analytics team is passionate about using data and analysis to strengthen our relationships with our merchant partners, drive product analytics, and influence internal strategy. We are a close‑knit group of hardworking, fast‑learning individuals who value discussing different perspectives to innovate on new analysis approaches and improve existing ones. We enjoy collaborating closely with teams across the Upside organization, and strive for an inclusive atmosphere that encourages the psychological wellbeing of all of our teammates.

What You’ll Do

• Scope and lead data analysis to help our merchant partners understand the impact of Upside to their business, how we drive incremental profit, and answer their broader business questions.
• Interface directly with our merchant partners to deeply understand their business and build strong analytics relationships.
• Manage and lead analysis projects to identify opportunities to improve our product, merchant acquisition strategy, and optimization of our two‑sided marketplace.
• Scale meaningful analyses and information across merchants via scripting, sales enablement, and business intelligence tools.
• Partner closely with Product Marketing to define the ideal solution for articulating the sophistication of our technology to our partners.
• Pioneer new data and analysis strategies as Upside expands our presence in growing verticals.

What You Need

• 2+ years of experience in quantitative management consulting, data analytics, or a related role.
• Degree in mathematics, statistics, economics, or field with strong quantitative focus preferred.
• Successful track record of using analytical and communication skills to distill sophisticated concepts and insights into simple and compelling explanations.
• Strong project management skills; can drive an analysis or broader cross‑functional project from end‑to‑end.
• Experience leading analysis that drives business decisions, and presenting analysis to key partners.
• Experience using SQL to analyze and organize multiple large datasets.
• Experience with data visualization tools (e.g., "Looker & Tableau") and programming languages (e.g., "Python") a plus but not required.
• Client‑facing experience a plus but not required.
• Experience with the Grocery, Restaurant, Fuel, or Retail industries a plus but not required.
• Ability to work well in an ego‑free, highly collaborative, and fast‑paced startup environment.

The Fine Print

Location

This hybrid role is based in our Austin, Chicago, DC, or NYC office. In‑office attendance is required on Monday, Tuesday, and Thursday and may increase based on project‑based needs and changes to Upside’s in‑office policy over time.

Compensation

The US base salary range for this full‑time position is $115,000 - $135,000 + equity + benefits. The final starting pay will be determined based on job‑related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process.

Benefits

• Medical, dental, and vision coverage starting on Day 1.
• Equity (ISOs).
• 401(k) program.
• Family planning programs + paid parental leave.
• Physical fitness and wellness memberships.
• Emotional and mental health support programs.
• Unlimited PTO + 10 paid federal holidays + our annual, week‑long Winter Break.
• Flexible work environment.
• Lunch reimbursement for in‑office employees.
• Employee Resource Groups.
• Learning and Development stipend.
• Transparent culture.
• Amazing mission!

Diversity And Inclusion

Diversity drives innovation, and our differences make us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!

If there's anything we can do to support a disability or special need during your application or interview process, please email [e-mail].

This email is for accessibility accommodations only, it should not be used to submit job applications.

Notice To Recruiters And Placement Agencies

This is an in‑house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

Compensation Range: $115K - $135K