Merchandising Sales Associate

Tractor Supply Company; Vero Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Field Activity Support Team Member to enhance customer experiences through effective execution of merchandising tasks. This role involves traveling to various store locations, ensuring planograms are completed accurately, and providing exceptional customer service that sets the company apart. Ideal candidates will possess retail experience and a passion for helping others, with the opportunity to thrive in a dynamic environment. Join a team that values your contributions and offers a comprehensive benefits package to support your well-being.

Benefits

Health Coverage

Life and Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Prior retail and/or merchandising experience is required.
• Knowledge in farming, ranching, pet/equine, or welding is preferred.

Responsibilities

• Execute variable tasks such as planograms and merchandise assembly.
• Deliver Legendary Customer Service through proactive communication.

Skills

Retail Experience

Customer Service

Communication Skills

Problem-Solving Skills

Education

High School Diploma or Equivalent

Tools

Computer Skills

Store Equipment

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, it is essential that you be available, flexible, adaptable, and service-oriented. You must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, and overtime as dictated by business needs.
• Communicate proactively and regularly with the District FAST Supervisor on work completion, issues, and offer solutions to overcome them.
• Complete planograms and resets accurately and in a timely manner.
• Perform store-specific measurements.
• Perform accurate cycle counts.
• Complete Tractor Way top cap process.
• Hang store signage.
• Assemble merchandise, fixtures, and PDQs.
• Perform detailed recovery and review planogram integrity.
• Deliver Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer’s Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Provide peak coverage as needed (e.g., Day After Thanksgiving).
• Perform other duties as assigned.

Required Qualifications

Experience: Prior retail and/or merchandising experience is required. Knowledge in farming, ranching, pet/equine, or welding is preferred. Must be 18 years or older and possess a valid driver’s license.

Education: A high school diploma or equivalent is preferred but not required. Candidates must be able to read, write, and count accurately.

Preferred Knowledge, Skills, or Abilities

• Knowledge in farming, ranching, pet/equine, or welding is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills with ability to resolve issues ethically and with minimal conflict.
• Self-directed with the ability to complete assignments independently.

Working Conditions

• Indoor and outdoor work environments with moderate noise levels.
• Work shifts generally no less than 4 hours and may exceed 8 hours.
• Travel between store locations using personal vehicle, often for extended periods.
• Adhere to safety guidelines to promote a safe work environment.
• Work on hard surfaces (concrete, asphalt) with adequate lighting and temperature.

Physical Requirements

• Travel as required.
• Push and pull merchandise up to 2,000 pounds with proper equipment.
• Lift or reach overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, and climb ladders frequently.
• Access all store areas safely.
• Operate store equipment including computers and cash registers.
• Read, write, and count accurately for documentation.
• Communicate effectively with team members and customers.
• Handle and be in contact with birds/poultry.
• Complete all required training successfully.
• Operate equipment such as dollies, handtrucks, forklifts, and balers (if age-appropriate).
• Lifting up to 50 pounds.
• Driving a vehicle.
• Stand and walk throughout the shift.
• Reach overhead and transfer merchandise weighing up to 50 pounds.
• Move throughout the store quickly and safely.

Disclaimer

This overview is not exhaustive. All duties should be performed as assigned by the supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are our success. We offer a comprehensive benefits package supporting their well-being now and in the future, including health coverage, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources.

Already a Team Member?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide us. We believe in managing your time for success and care about what you care about. Your opportunity is out here at Tractor Supply and Petsense.