Merchandising Sales Associate

Tractor Supply Company; Natrona Heights (PA); On-site; USD 28,000 - 42,000; Full time

Job summary

An established industry player is seeking a dedicated Field Activity Support Team Member to enhance the shopping experience for customers. This role involves traveling to various stores, executing tasks such as planograms and merchandise assembly, and ensuring customer satisfaction through exceptional service. Ideal candidates should possess retail experience and a passion for customer interaction. Enjoy a dynamic work environment with opportunities for growth, where your contributions directly impact the community. If you thrive in a flexible, service-oriented role, this is a perfect opportunity for you.

Benefits

Health Coverage

Life and Disability Insurance

Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Experience in retail or merchandising is required.
• Knowledge in farming, ranching, pet/equine, or welding is preferred.

Responsibilities

• Execute planograms, merchandise assembly, and signage maintenance.
• Provide Legendary Customer Service through GURA principles.
• Communicate proactively with supervisors about work progress.

Skills

Retail Experience

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Proficiency

Education

High School Diploma or Equivalent

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to execute various tasks such as planograms, merchandise and fixture assembly, and signage maintenance. The FAST Team Member interacts with customers and Team Members to deliver a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply, we aim to improve the lives of our neighbors and teams every day.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, you should be available, flexible, adaptable, and service-oriented. Your responsibilities include:

• Maintaining regular and predictable attendance.
• Working scheduled shifts, including varied hours, days, nights, and overtime as needed.
• Communicating proactively with your District FAST Supervisor about work progress and issues.
• Completing planograms and resets accurately and promptly.
• Performing store measurements and cycle counts.
• Completing the Tractor Way top cap process and hanging signage.
• Assembling merchandise, fixtures, and PDQs.
• Reviewing planogram integrity and recovery details.
• Providing Legendary Customer Service through GURA: Greet, Uncover Needs, Recommend Solutions, Add Value & Appreciate.

Your goal is to ensure a unique and excellent shopping experience for customers. You may also be asked to perform additional duties as assigned.

Required Qualifications

Experience in retail or merchandising is required; knowledge in farming, ranching, pet/equine, or welding is preferred. Must be 18+ with a valid driver’s license.

High school diploma or equivalent is preferred but not mandatory. Ability to read, write, and count accurately is essential.

Preferred skills and abilities

• Knowledge in farming, ranching, pet/equine, or welding (preferred).
• Strong communication and problem-solving skills.
• Basic computer proficiency.
• Interpersonal skills and ethical conflict resolution.
• Self-direction and independence in completing tasks.

Working Conditions

• Indoor and outdoor environments with moderate noise.
• Shifts typically range from 4 to over 8 hours, varying by store.
• Travel between stores using personal vehicle, sometimes for extended periods.
• Maintain a safe, productive environment following safety guidelines.

Physical Requirements

• Travel as needed.
• Push/pull up to 2,000 pounds with equipment.
• Lift or reach overhead occasionally.
• Stand, kneel, bend, climb ladders, and operate store equipment.
• Read, write, and count accurately.
• Handle contact with birds/poultry.
• Complete training successfully.
• Lift up to 50 pounds and operate vehicles.
• Move throughout the store efficiently and safely.

Disclaimer

This overview is not exhaustive. All duties are performed as assigned by supervisors.

Company Info

At Tractor Supply and Petsense, our Team Members are vital to our success. We offer comprehensive benefits, including health coverage, life and disability insurance, parental leave, tuition reimbursement, and family planning resources.

Already a Team Member?

Apply or refer a friend through our internal portal.

Our Mission and Values guide us—core principles that shape our culture and decisions. We believe in work-life balance and supporting our Team Members' growth and well-being.

We are committed to providing legendary service, and your career opportunity starts here at Tractor Supply and Petsense.