Merchandising Sales Associate

Tractor Supply Company; Mountain Home (AR); On-site; USD 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a Merchandising Sales Associate to join their dynamic team. This role involves ensuring a top-notch customer experience by executing planograms, maintaining merchandise standards, and providing support across various store tasks. Ideal candidates will have retail experience and a passion for farming or ranching. You will play a crucial role in enhancing the shopping experience, ensuring customers receive outstanding service that sets the company apart from competitors. If you're self-directed and enjoy a hands-on role in a vibrant environment, this opportunity is perfect for you.

Qualifications

• Prior retail and/or merchandising experience is required.
• Knowledge in farming, ranching, pet/equine, or welding is preferred.

Responsibilities

• Maintain visual merchandise standards and complete planograms accurately.
• Deliver Legendary Customer Service through effective communication.
• Assemble merchandise and perform detailed recovery.

Skills

Retail Experience

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Tools

Forklifts

Dollies

Handtrucks

Job description

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Overall Job Summary

The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Essential Duties and Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, and overtime as dictated by business needs.
• Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
• Complete planograms and resets accurately and in a timely manner.
• Maintain visual merchandise standards.
• Perform store specific measurements.
• Complete store layout initiatives.
• Perform accurate cycle counts.
• Complete Tractor Way top cap process.
• Hang store signage.
• Assemble merchandise, fixtures and PDQs.
• Perform detailed recovery and review planogram integrity.
• Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer, Uncover Customer’s Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Provide peak coverage as needed (e.g., Day After Thanksgiving).
• Perform other duties as assigned.

Required Qualifications

• Prior retail and/or merchandising experience is required. Knowledge in farming, ranching, pet/equine, or welding is preferred. Must be 18+ and have a valid driver’s license.
• A high school diploma or equivalent is preferred, but not required. Ability to read, write, and count accurately is necessary.

Preferred Knowledge, Skills, and Abilities

• Knowledge in farming, ranching, pet/equine, or welding is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Self-directed with the ability to complete assignments independently.

Working Conditions

• Generally indoor environment with moderate noise.
• Shifts typically no less than 4 hours, may exceed 8 hours.
• Travel between store locations in personal vehicle required.
• Adherence to safety guidelines is essential.

Physical Requirements

• Ability to travel as needed.
• Push and pull merchandise up to 2,000 pounds with proper equipment.
• Lift or reach merchandise overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, and climb ladders frequently.
• Operate store equipment and communicate effectively.
• Handle and be in contact with birds/poultry.
• Complete all training successfully.
• Operate equipment such as dollies, handtrucks, forklifts, and computers.
• Lift up to 50 pounds and move merchandise throughout the store.

This job description provides an overview of responsibilities and is not exhaustive. All duties should be performed as assigned by the supervisor.