Merchandising Sales Associate

Tractor Supply Company; Mooresville (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a dedicated High Volume FAST Team Member to join their Field Activity Support Team. This role is pivotal in executing various tasks, including planograms, signage, and merchandise assembly, ensuring a seamless shopping experience for customers. Candidates should possess a strong background in retail and merchandising, with a focus on delivering exceptional customer service. The company values adaptability and teamwork, offering a supportive environment where team members can thrive and grow. If you are passionate about providing legendary service and enjoy a dynamic work environment, this opportunity is perfect for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Tuition reimbursement

Family planning resources

Qualifications

• Prior retail and/or merchandising experience required.
• Ability to read, write, and count accurately is essential.

Responsibilities

• Complete planograms, resets, and price changes accurately.
• Deliver Legendary Customer Service through proactive communication.
• Ensure a Legendary shopping experience that differentiates from competitors.

Skills

Retail experience

Customer service

Communication skills

Problem-solving skills

Basic computer skills

Education

High school diploma or equivalent

Job description

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The High Volume FAST Team Member is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute "start to finish" variable tasks such as planograms, signage, price changes, and physical inventories. They also support tasks like merchandise and fixture assembly and signage maintenance. The role involves interacting with customers and team members to deliver a Legendary Customer Experience.

Essential Duties and Responsibilities (Min 5%)

As a High Volume FAST Team Member, you must be available, flexible, adaptable, and service-oriented, capable of fulfilling the following:

• Maintain regular and predictable attendance.
• Work scheduled shifts Monday through Thursday unless otherwise required by business needs.
• Proactively communicate with the District FAST Supervisor regarding work completion, issues, and solutions.
• Accurately and timely complete planograms, resets, measurements, counts, price changes, signage hanging, and assembly tasks.
• Perform detailed recovery and review planogram integrity.
• Deliver Legendary Customer Service through GURA: Greet, Uncover needs, Recommend solutions, and Add value & Appreciate.
• Ensure a Legendary shopping experience that differentiates from competitors.
• Provide peak coverage as needed (e.g., DAT).
• Perform other duties as assigned.

Required Qualifications

Experience: Prior retail and/or merchandising experience required. Knowledge of farming, ranching, pet/equine, or welding is preferred. Must be 18 or older.

Education: High school diploma or equivalent preferred but not required. Ability to read, write, and count accurately is essential.

Preferred knowledge, skills or abilities

• Knowledge of farming, ranching, pet/equine, or welding is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Interpersonal skills and ethical issue resolution with minimal conflict.
• Self-directed with the ability to complete tasks independently.

Working Conditions

• Generally indoor environment with moderate noise; outdoor areas with hard surfaces and adequate lighting and temperature.
• Shifts typically range from 4 to over 8 hours, varying by store.
• Promote safety and adhere to safety guidelines.

Physical Requirements

• Move and transfer merchandise up to 50 pounds.
• Push/pull merchandise up to 2,000 pounds with equipment.
• Lift or reach overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, stoop, climb ladders frequently.
• Move throughout the store for entire shifts.
• Read, write, and count accurately; communicate effectively.
• Handle contact with birds/poultry.
• Complete all required training.

Disclaimer

This overview is not comprehensive. Duties may be assigned by supervisors as needed.

Company Info

At Tractor Supply and Petsense, our Team Members are key to our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

ALREADY A TEAM MEMBER?

Apply or refer a friend through our internal portal.

Our Mission and Values guide our culture and decisions. We believe in work-life balance and supporting our Team Members' well-being. Our top priority is providing legendary service, with opportunities for growth and development out here at Tractor Supply and Petsense.