Merchandising Sales Associate

Tractor Supply Company; London (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated FAST Team Member to join their dynamic team. This role involves traveling to various store locations to execute planograms, merchandise assembly, and signage maintenance, all while delivering exceptional customer service. Ideal candidates will possess prior retail experience and a passion for the outdoors. Join a company that values work-life balance and offers comprehensive benefits, including health coverage and tuition reimbursement. If you're adaptable, service-oriented, and ready to make a difference, this opportunity is perfect for you.

Benefits

Health Coverage

Life and Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Prior retail or merchandising experience required.
• Knowledge of farming, ranching, pet/equine, or welding preferred.

Responsibilities

• Execute tasks such as planograms and merchandise assembly.
• Deliver Legendary Customer Service through proactive communication.
• Ensure a memorable shopping experience that stands out.

Skills

Customer Service

Communication Skills

Problem-Solving

Basic Computer Skills

Education

High School Diploma or Equivalent

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to execute tasks such as planograms, merchandise and fixture assembly, and signage maintenance. The FAST Team Member interacts with customers and Team Members to deliver a Legendary Customer Experience.

Do you love the outdoors and want to share that passion? At Tractor Supply, we aim to improve the lives of our neighbors and our teams every day.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, you should be available, flexible, adaptable, and service-oriented. Key responsibilities include:

• Maintaining regular and predictable attendance.
• Working scheduled shifts, including varied hours, days, nights, and overtime as needed.
• Communicating proactively with your District FAST Supervisor about work progress and issues.
• Completing planograms and resets accurately and promptly.
• Performing store measurements and cycle counts.
• Completing the Tractor Way top cap process and hanging store signage.
• Assembling merchandise, fixtures, and PDQs.
• Reviewing planogram integrity and performing detailed recovery.
• Delivering Legendary Customer Service through GURA: Greet, Uncover Needs, Recommend Solutions, Add Value & Appreciate.
• Ensuring a memorable shopping experience that stands out from competitors.
• Providing peak coverage during special events (e.g., Day After Thanksgiving).
• Performing other duties as assigned.

Required Qualifications

Experience: Prior retail or merchandising experience required. Knowledge of farming, ranching, pet/equine, or welding is preferred. Must be 18+ and hold a valid driver’s license.

Education: High school diploma or equivalent preferred but not required. Ability to read, write, and count accurately is essential.

Preferred Knowledge, Skills, or Abilities

• Knowledge of farming, ranching, pet/equine, or welding.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Interpersonal skills and ethical conflict resolution.
• Self-direction and ability to complete tasks independently.

Working Conditions

• Primarily indoor with moderate noise; outdoor work involves hard surfaces and variable weather.
• Shifts typically range from 4 to over 8 hours.
• Travel between store locations using personal vehicle is required.
• Adherence to safety guidelines is mandatory.

Physical Requirements

• Travel as needed.
• Push/pull merchandise up to 2,000 lbs with equipment.
• Lift or reach overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, and climb ladders frequently.
• Operate store equipment and handle merchandise weighing up to 50 lbs.
• Communicate effectively and complete training successfully.

Disclaimer

This overview is not exhaustive. All duties should be performed as assigned by your supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are vital to our success. We offer comprehensive benefits, including health coverage, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

Already a Team Member?

Apply or refer a friend through our internal portal.

Our Mission and Values guide us in creating a positive culture and making a difference. Learn More.

We support work-life balance and value our Team Members. Your opportunity is out here at Tractor Supply and Petsense.