Merchandising Sales Associate

Tractor Supply Company; Inver Grove Heights (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated FAST Team Member to join their dynamic team. This role involves traveling to various store locations to execute essential tasks, including planograms and merchandise assembly. You will play a key role in delivering exceptional customer service, ensuring every customer has a legendary shopping experience. The company values its team members and offers comprehensive benefits, fostering a supportive culture that emphasizes work-life balance. If you are adaptable, service-oriented, and ready to make a difference, this opportunity is perfect for you.

Benefits

Health Coverage

Life and Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Prior retail and/or merchandising experience required.
• Must possess a valid driver’s license.

Responsibilities

• Execute planograms and provide support for merchandise assembly.
• Deliver Legendary Customer Service through effective communication.
• Maintain regular attendance and work varied hours as needed.

Skills

Retail Experience

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Tools

Forklift

Cash Register

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, capable of fulfilling the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and be able to work varied hours, days, nights, and overtime as business needs dictate.
• Proactively and regularly communicate with the District FAST Supervisor regarding work completion, issues, and solutions.
• Complete planograms and resets accurately and promptly.
• Perform store-specific measurements.
• Perform accurate cycle counts.
• Complete Tractor Way top cap process.
• Hang store signage.
• Assemble merchandise, fixtures, and PDQs.
• Perform detailed recovery and review planogram integrity.
• Deliver Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• Ensure the customer has a Legendary shopping experience that differentiates us from the competition.
• Provide peak coverage as needed (e.g., Day After Thanksgiving).
• Perform other duties as assigned.

Required Qualifications

Experience: Prior retail and/or merchandising experience required. Knowledge in farming, ranching, pet/equine, or welding is preferred. Must be 18+ and possess a valid driver’s license.

Education: High school diploma or equivalent preferred, but not required. Must be able to read, write, and count accurately regardless of education level.

Preferred Knowledge, Skills, or Abilities

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ethical issue resolution with minimal conflict.
• Self-directed with the ability to complete assignments independently.

Working Conditions

• Generally indoor environment with moderate noise.
• Work shifts vary; typically no less than 4 hours and may exceed 8 hours.
• Travel between store locations using personal vehicle, often for extended periods.
• Maintain a safe, productive environment following safety guidelines.
• Work on hard surfaces (concrete, asphalt), with adequate lighting and temperature.

Physical Requirements

• Travel as needed within the district.
• Push/pull merchandise up to 2,000 pounds with proper equipment.
• Lift or reach overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders frequently.
• Access all store areas safely.
• Operate store equipment (computer, cash register, etc.).
• Read, write, and count accurately for documentation.
• Communicate effectively with team and customers.
• Handle contact with birds/poultry.
• Complete all required training.
• Operate necessary equipment (dolly, handtruck, forklift, etc.).
• Lift up to 50 pounds.
• Drive a vehicle.
• Stand and walk throughout the shift.
• Move merchandise weighing up to 50 pounds throughout the store.
• Move safely and quickly across store areas.

Disclaimer

This overview is not exhaustive. All duties should be performed as assigned by a supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are our success. We support them with comprehensive benefits, including health coverage, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

Already a Team Member?

Apply or refer a friend through our internal portal.

Our Mission and Values guide us in creating a supportive culture. We believe in work-life balance and offer rewards that support your well-being. Your opportunity is out here at Tractor Supply and Petsense.