Merchandising Sales Associate

Tractor Supply Company; Caldwell (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dedicated FAST Team Member to enhance customer experiences by executing variable tasks in stores. This role is vital for maintaining planograms, assembling merchandise, and ensuring signage is accurate. The ideal candidate will possess retail experience and a passion for customer service. With a focus on teamwork and flexibility, you will travel between store locations, providing essential support while embodying the company's commitment to a Legendary Customer Experience. Join a company that values your contributions and supports your growth with comprehensive benefits.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Prior retail and/or merchandising experience required.
• Must be able to read, write, and count accurately.

Responsibilities

• Execute variable tasks such as planograms and merchandise assembly.
• Deliver a Legendary Customer Experience through proactive communication.

Skills

Retail Experience

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, it is essential that you be available, flexible, adaptable, and service-oriented. You must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, and overtime as dictated by business needs.
• Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
• Complete planograms and resets accurately and in a timely manner.
• Perform store-specific measurements.
• Perform accurate cycle counts.
• Complete Tractor Way top cap process.
• Hang store signage.
• Assemble merchandise, fixtures, and PDQs.
• Perform detailed recovery and review planogram integrity.
• Deliver on our promise of Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer’s Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Provide peak coverage as needed (e.g., Day After Thanksgiving).
• FAST Team Members may be required to perform other duties as assigned.

Required Qualifications

Experience: Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older and possess a valid driver’s license.

Education: A high school diploma or equivalent is preferred but not required. Regardless of education level, FAST Team Members must be able to read, write, and count accurately.

Preferred knowledge, skills, or abilities

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Must be self-directed and able to complete assignments with little to no assistance.

Working Conditions

• Environment is generally indoors with moderate noise.
• Work shifts vary from store to store, generally no less than 4 hours and may exceed 8 hours.
• Travel between store locations in personal vehicle is required, often for extended periods.
• Adhere to safety guidelines to promote a safe and productive environment.
• Work surfaces include concrete, asphalt, and other hard surfaces; lighting and temperature are adequate.

Physical Requirements

• Ability to travel as needed.
• Push and pull merchandise up to 2,000 pounds with proper equipment.
• Lift or reach overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders frequently.
• Safely access all store areas.
• Operate store equipment such as computers and cash registers.
• Read, write, and count accurately for documentation.
• Effective communication skills.
• Handle contact with birds/poultry.
• Complete all required training successfully.
• Operate equipment like forklifts if age-appropriate.
• Lift up to 50 pounds.
• Drive vehicles.
• Stand and walk throughout shifts.
• Reach overhead and transfer merchandise weighing up to 50 pounds.
• Move safely throughout the store and outdoor areas.

Disclaimer

This description provides an overview of responsibilities and is not exhaustive. Duties may be assigned by supervisors.

Company Info

At Tractor Supply and Petsense, our Team Members are our success. We support them with comprehensive benefits and a focus on well-being. Benefits include medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Eligibility varies by role and individual circumstances.

ALREADY A TEAM MEMBER?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide us and form the foundation of our culture. They influence every decision and set us apart.

We believe in work-life balance and offer total rewards to support this. Your opportunity is out here at Tractor Supply and Petsense.