Merchandising Sales Associate

Tractor Supply Company; East Peoria (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated FAST Team Member to join their dynamic team. This role involves traveling to various store locations to execute essential tasks such as planograms, merchandise assembly, and maintaining signage. The ideal candidate will possess prior retail experience and a passion for delivering exceptional customer service. Join a company that values teamwork and offers a comprehensive benefits package, including medical, dental, and tuition reimbursement. If you're adaptable, service-oriented, and ready to make a difference, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Prior retail or merchandising experience required.
• Knowledge of farming, ranching, pet/equine, or welding preferred.

Responsibilities

• Execute variable tasks such as planograms and merchandise assembly.
• Deliver Legendary Customer Service using GURA methodology.
• Maintain regular attendance and communicate with supervisors.

Skills

Retail Experience

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, capable of fulfilling the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts with the ability to work varied hours, days, nights, and overtime as needed.
• Proactively communicate with your District FAST Supervisor regarding work completion, issues, and solutions.
• Complete planograms and resets accurately and promptly.
• Perform store-specific measurements and accurate cycle counts.
• Complete Tractor Way top cap process and hang store signage.
• Assemble merchandise, fixtures, and PDQs.
• Review planogram integrity through detailed recovery.
• Deliver Legendary Customer Service using GURA: Greet, Uncover needs, Recommend solutions, and Add value & Appreciate.
• Ensure a memorable shopping experience that stands out from the competition.
• Provide peak coverage during high-traffic times (e.g., Day After Thanksgiving).
• Perform other duties as assigned.

Required Qualifications

Experience: Prior retail or merchandising experience required. Knowledge of farming, ranching, pet/equine, or welding is preferred. Must be 18+ and possess a valid driver’s license.

Education: High school diploma or equivalent preferred; ability to read, write, and count accurately is essential regardless of education level.

Preferred knowledge, skills, or abilities

• Knowledge of farming, ranching, pet/equine, or welding is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Excellent interpersonal skills and ethical issue resolution with minimal conflict.
• Self-directed with the ability to complete tasks independently.

Working Conditions

• Generally indoor environment with moderate noise.
• Shifts typically range from 4 to over 8 hours and vary by store.
• Travel between store locations using personal vehicle, often for extended periods.
• Maintain a safe, productive work environment adhering to safety guidelines.
• Work on hard surfaces like concrete or asphalt; lighting and temperature are adequate.

Physical Requirements

• Travel as needed across district.
• Push/pull merchandise up to 2,000 pounds with proper equipment.
• Lift or reach overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, and climb ladders frequently.
• Access all store areas safely.
• Operate store equipment including computers and cash registers.
• Read, write, and count accurately for documentation.
• Communicate effectively with team and customers.
• Handle contact with birds/poultry.
• Complete all required training successfully.
• Operate equipment such as dollies, handtrucks, forklifts (if age-appropriate).
• Lifting up to 50 pounds.
• Driving a vehicle.
• Stand and walk throughout shifts.
• Reaching overhead and moving merchandise weighing up to 50 pounds.
• Maintain physical and mental stamina for store movement.

Disclaimer

This overview is not exhaustive. All duties are to be performed as assigned by your supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are central to our success. We offer a comprehensive benefits package including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

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Our Mission and Values guide us, fostering a culture of care, growth, and legendary service. Your opportunity is out here at Tractor Supply and Petsense.