Merchandising Sales Associate

Tractor Supply Company; City of Watertown (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Merchandising Sales Associate to join their team. In this role, you will travel within an assigned district to ensure top-notch merchandising and deliver a legendary customer experience. Your responsibilities will include maintaining visual standards, performing planograms, and providing excellent customer service. This position requires strong communication and problem-solving skills, along with a passion for retail. If you're ready to make a difference in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Prior retail or merchandising experience is required.
• Ability to read, write, and count accurately is essential.

Responsibilities

• Maintain visual merchandise standards and perform store-specific measurements.
• Deliver excellent customer service following the GURA model.

Skills

Retail Experience

Customer Service

Communication Skills

Problem-Solving Skills

Education

High School Diploma or Equivalent

Job description

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Overall Job Summary

The Field Activity Support Team (FAST) Team Member is responsible for traveling within an assigned district to perform tasks such as planograms, merchandise and fixture assembly, and signage maintenance. The FAST Team Member interacts with customers and Team Members to deliver a Legendary Customer Experience.

Essential Duties and Responsibilities

• Maintain regular attendance and work varied hours, including nights and overtime as needed.
• Communicate proactively with the District FAST Supervisor regarding work status and issues.
• Complete planograms, resets, and store layout initiatives accurately and timely.
• Maintain visual merchandise standards and perform store-specific measurements.
• Perform cycle counts, assemble merchandise, fixtures, and signage.
• Deliver excellent customer service following the GURA model: Greet, Uncover needs, Recommend solutions, and Add value.
• Ensure a positive shopping experience that sets us apart from competitors.
• Perform other duties as assigned, including coverage during peak times.

Required Qualifications

• Prior retail or merchandising experience required; farming, ranching, pet/equine, or welding knowledge preferred.
• Must be 18+ with a valid driver’s license.
• High school diploma or equivalent preferred; ability to read, write, and count accurately is essential.

Preferred Skills and Abilities

• Knowledge of farming, ranching, pet/equine, or welding is strongly preferred.
• Strong communication, problem-solving, and interpersonal skills.
• Basic computer skills and ability to work independently.

Working Conditions

• Primarily indoor work with moderate noise; outdoor work involves hard surfaces and variable weather.
• Travel between store locations using personal vehicle, often over long distances.
• Adhere to safety guidelines and promote a safe work environment.

Physical Requirements

• Ability to travel, lift up to 50 pounds, push/pull merchandise weighing up to 2,000 pounds with equipment, and perform physical tasks such as standing, kneeling, reaching, and climbing.
• Operate store equipment and communicate effectively with team and customers.

Disclaimer

This overview is not exhaustive; team members are expected to perform all duties assigned by supervisors.