Merchandising Sales Associate

Tractor Supply Company; City of Rome (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated FAST Team Member to enhance the customer experience across multiple store locations. In this dynamic role, you will engage with customers, execute planograms, and ensure merchandise is displayed effectively. Your ability to adapt and provide exceptional service will be key to differentiating our stores from the competition. Join a team that values flexibility, communication, and a commitment to excellence, while enjoying a supportive work environment with comprehensive benefits. This is your chance to make a meaningful impact in the community!

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Tuition reimbursement

Family planning resources

Qualifications

• Prior retail and/or merchandising experience is required.
• Must be able to read, write, and count accurately.

Responsibilities

• Maintain regular attendance and work scheduled shifts.
• Complete planograms and resets accurately and timely.
• Deliver Legendary Customer Service.

Skills

Retail experience

Customer service

Problem-solving skills

Communication skills

Basic computer skills

Education

High school diploma or equivalent

Tools

Forklift

Cash register

Computer

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply, we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, it is essential that you be available, flexible, adaptable, and service-oriented. You must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, and overtime as dictated by business needs.
• Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
• Complete planograms and resets accurately and in a timely manner.
• Perform store-specific measurements.
• Perform accurate cycle counts.
• Complete Tractor Way top cap process.
• Hang store signage.
• Assemble merchandise, fixtures, and PDQs.
• Perform detailed recovery and review planogram integrity.
• Deliver on our promise of Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer’s Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Provide peak coverage as needed (e.g., Day After Thanksgiving).
• FAST Team Members may be required to perform other duties as assigned.

Required Qualifications

Experience: Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older and possess a valid driver’s license.

Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, FAST Team Members must be able to read, write, and count accurately.

Preferred knowledge, skills, or abilities

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Must be self-directed and able to complete assignments with little to no assistance.

Working Conditions

• Working environment is generally indoors with moderate noise.
• Work shifts vary from one store to another, generally no less than 4 hours and may exceed 8 hours.
• Traveling between store locations in your personal vehicle is required, often for long periods.
• Promote a safe and productive work environment and adhere to safety guidelines.
• Indoor floors and outdoor lots are hard surfaces (concrete, asphalt, etc.); lighting and temperature are adequate.

Physical Requirements

• Ability to travel as required.
• Push and pull merchandise up to 2,000 pounds with proper equipment.
• Occasionally lift or reach overhead.
• Stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders frequently.
• Safely access all store areas.
• Operate store equipment such as computers and cash registers.
• Read, write, and count accurately for documentation.
• Communicate effectively with team members and customers.
• Handle contact with birds/poultry.
• Complete all required training.
• Operate all necessary equipment (e.g., dolly, handtruck, forklift, baler, computer, cash register). (Forklift and baler requirements do not apply if under 18.)
• Lifting up to 50 pounds.
• Drive a vehicle.
• Stand and walk for entire shifts.
• Reach overhead and transfer merchandise weighing up to 50 pounds.
• Move quickly and safely throughout the store and outdoor areas.

Disclaimer

This job description provides an overview of responsibilities and is not exhaustive. All duties should be performed as assigned by a supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are key to our success. We support them with comprehensive benefits, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

ALREADY A TEAM MEMBER?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide us in creating a positive culture. We believe in managing your time for success and offer benefits to support a balanced life. Your opportunity is Out Here at Tractor Supply and Petsense.