Merchandising Operations Associate - Temporary Contract

Green Thumb Industries; Chicago (IL); Remote; USD 36,000 - 50,000; Full time

Job summary

Green Thumb Industries is seeking a Merchandising Operations Associate to assist the Merchandising Operations team in delivering and executing the merchandising strategy for in-store and online menus. The role focuses on making shopping experiences easy to navigate and ensuring products are represented competitively to support sales and margins.

This temporary/contract position is remote with a start date in early November and an end date of January 15, 2027.

Qualifications

• Motivated and able to work independently or in a team.
• Thrives in a fast-paced environment with strong judgment.
• Detail-oriented and highly organized.
• Familiar with cannabis product rules and compliance is a plus.

Responsibilities

• Act as a central liaison between Buying, Merch Ops, Retail, and Digital teams.
• Maintain product data, digital content, catalogs, and POS information.
• Support order-to-receipt lifecycle and shipments coordination.
• Provide updates and details to retail teams for smooth execution.
• Assist in promotions, price updates, and data-driven insights.
• Assist in clearance actions and inventory optimization.
• Support menu customization and digital accuracy audits.
• Help develop scalable Merch Ops processes.
• Track trends to identify opportunities for merchandising and promotions.

Skills

Cross-functional collaboration

Attention to detail

Project management

Analytical thinking

Communication

Tools

PIM systems

POS platforms

MS Excel

Job description

The Role

The Merchandising Operations Associate will be responsible for assisting the Merchandising Operations team in delivering and executing the merchandising strategy. This role will assist the team to merchandise the in-store and online menus to create an experience that is easy to shop for and improves customer navigation. They will assist in ensuring products are represented competitively to meet sales, margin, conversion, and customer satisfaction goals.

This is a temporary/contract position with a start date of early November and an end date of Friday, January 15, 2027. This is a remote position. Working hours are Monday-Friday, 9am-5pm CST.

Responsibilities

• Serve as a Cross-Functional Liaison: Act as a central connection point between Buying, Merch Ops, Retail Operations, and Digital teams to ensure smooth, accurate, and timely flow of information across channels.
• Support Product & Digital Readiness: Maintain accurate product data, digital content, catalogs, and POS information to ensure readiness for retail and digital execution-including troubleshooting product data issues when needed.
• Drive Operational Accuracy Across Orders & Shipments: Support the order-to-receipt lifecycle through PO/invoice matching, shipment coordination, discrepancy resolution, and timely communication to retail partners.
• Enable Retail Execution Through Clear Communication: Provide retail teams with required merchandise updates, shipment details, blackout dates, and operational support to streamline receiving, merchandising, and inventory processes.
• Execute Promotional & Pricing Updates: Partner with the buying team to activate promotions, set up discounts in digital platforms and POS, support bulk-pricing updates, and assist in shaping promotional strategy through insights and trends.
• Manage Clearance & Inventory Optimization Tasks: Support aging inventory management by coordinating clearance actions and collaborating with buyers and retail partners on short-dated or high-risk items.
• Enhance Digital & Menu Experience: Assist in menu customization, digital accuracy audits, and data infrastructure workflows that enable stores to update menus swiftly and reliably.
• Support Merch Ops Process Improvements: Assist in developing and refining scalable processes that strengthen operational efficiency, cross-functional workflows, and long-term merchandising strategy.
• Monitor Trends & Insights: Track category, retail shipment, and industry trends to surface opportunities and support better decision-making in merchandising and promotional planning.

Qualifications

• Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness
• Adapts and thrives in a demanding, fast-paced environment
• Possesses a high level of critical thinking
• Attention to detail and highly organized
• Write this on your resume or cover letter: "I'm excited to join the MerchOps team!"
• Operates with a high level of professionalism and integrity, including dealing with confidential information
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb
• Must have a solid understanding of the Cannabis products, rules/regulations and passion for furthering their understanding and knowledge of the industry and the laws.

Additional Requirements

• Must pass any and all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must be a minimum of 21 years of age

#LI-REMOTE

The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.

Green Thumb Pay Range

$26.44-$36.06 USD