Merchandising Operations Associate - Temporary Contract

Green Thumb; Chicago (IL); Remote; USD 36,000 - 50,000; Full time

Job summary

Green Thumb is seeking a Merchandising Operations Associate for a temporary contract to support the Merchandising Operations team in delivering and executing the merchandising strategy. The role focuses on merchandising in-store and online menus to enhance navigability and competitive representation, with a start in early November and end January 15, 2027.

The position is remote, with standard hours Monday–Friday, 9am–5pm CST.

Qualifications

• Self-motivated and able to work independently or in teams.
• Adaptable to fast-paced environment.
• Strong critical thinking.
• Highly organized and detail-oriented.
• Understand and comply with Green Thumb rules and cannabis regulations.
• Must be 21 years of age.
• Pass background checks.
• Comply with industry regulations.

Responsibilities

• Coordinate cross-functional information flow between Buying, Merch Ops, Retail Ops and Digital teams to ensure smooth, accurate, and timely flow of information across channels.
• Maintain accurate product data, digital content, catalogs, and POS information to ensure readiness for retail and digital execution—including troubleshooting product data issues when needed.
• Support the order-to-receipt lifecycle through PO/invoice matching, shipment coordination, discrepancy resolution, and timely communication to retail partners.
• Provide retail teams with required merchandise updates, shipment details, blackout dates, and operational support to streamline receiving, merchandising, and inventory processes.
• Partner with the buying team to activate promotions, set up discounts in digital platforms and POS, support bulk-pricing updates, and assist in shaping promotional strategy through insights and trends.
• Support aging inventory management by coordinating clearance actions and collaborating with buyers and retail partners on short-dated or high-risk items.
• Assist in menu customization, digital accuracy audits, and data infrastructure workflows that enable stores to update menus swiftly and reliably.
• Assist in developing and refining scalable processes that strengthen operational efficiency, cross-functional workflows, and long-term merchandising strategy.
• Track category, retail shipment, and industry trends to surface opportunities and support better decision-making in merchandising and promotional planning.

Skills

Self-directed

Critical thinking

Attention to detail

Independent work

Teamwork

Professional integrity

Cannabis knowledge

Job description

Merchandising Operations Associate - Temporary Contract

The Role

The Merchandising Operations Associate will be responsible for assisting the Merchandising Operations team in delivering and executing the merchandising strategy. This role will assist the team to merchandise the in-store and online menus to create an experience that is easy to shop for and improves customer navigation. They will assist in ensuring products are represented competitively to meet sales, margin, conversion, and customer satisfaction goals.

This is a temporary/contract position with a start date of early November and an end date of Friday, January 15, 2027. This is a remote position. Working hours are Monday-Friday, 9am-5pm CST.

Responsibilities

• Serve as a Cross-Functional Liaison: Act as a central connection point between Buying, Merch Ops, Retail Operations, and Digital teams to ensure smooth, accurate, and timely flow of information across channels.
• Support Product & Digital Readiness: Maintain accurate product data, digital content, catalogs, and POS information to ensure readiness for retail and digital execution—including troubleshooting product data issues when needed.
• Drive Operational Accuracy Across Orders & Shipments: Support the order-to-receipt lifecycle through PO/invoice matching, shipment coordination, discrepancy resolution, and timely communication to retail partners.
• Enable Retail Execution Through Clear Communication: Provide retail teams with required merchandise updates, shipment details, blackout dates, and operational support to streamline receiving, merchandising, and inventory processes.
• Execute Promotional & Pricing Updates: Partner with the buying team to activate promotions, set up discounts in digital platforms and POS, support bulk-pricing updates, and assist in shaping promotional strategy through insights and trends.
• Manage Clearance & Inventory Optimization Tasks: Support aging inventory management by coordinating clearance actions and collaborating with buyers and retail partners on short-dated or high-risk items.
• Enhance Digital & Menu Experience: Assist in menu customization, digital accuracy audits, and data infrastructure workflows that enable stores to update menus swiftly and reliably.
• Support Merch Ops Process Improvements: Assist in developing and refining scalable processes that strengthen operational efficiency, cross-functional workflows, and long-term merchandising strategy.
• Monitor Trends & Insights: Track category, retail shipment, and industry trends to surface opportunities and support better decision-making in merchandising and promotional planning.

Qualifications

• Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness
• Adapts and thrives in a demanding, f ast-paced environment
• Possesses a high level of critical thinking
• Attention to detail and highly organized
• Write this on your resume or cover letter: "I’m excited to join the MerchOps team!"
• Operates with a high level of professionalism and integrity, including dealing with confidential information
• Must understand and comply with the rules, regulations, policies, and procedures of G reen Thumb
• Must have a solid understanding of the Cannabis products, rules/regulations and passion for furthering their understanding and knowledge of the industry and the laws.

Additional Requirements

• Must pass any and all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must be a minimum of 21 years of age

#LI-REMOTE

The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.

Green Thumb Pay Range

$26.44 - $36.06 USD

As set forth in Green Thumb’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Although GTI is not a federal contractor and therefore, not under compliance mandates to report on the percentage of its workforce that is comprised of employees with disabilities or Veterans, we provide applicants and employees with a voluntary option to confidentially self-identify as a person with a disability or a Veteran as a part of our commitment to diversity and inclusion. Identifying yourself as a Veteran or individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past.

For government reporting purposes, we ask candidates to respond to the below race and gender self-identification survey. Completion of the form is entirelyvoluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Please note that although cannabis is legal under many state laws, it remains illegal under federal law. If you are a lawful permanent resident (Green Card holder), please be aware that employment in a cannabis company may carry immigration-related risks. We strongly encourage you to consult with an immigration attorney before applying or accepting any position. We are sharing this information to allow you to make an informed decision. This notice is provided for informational purposes only and is not legal advice. Green Thumb does not inquire about or make employment decisions based on immigration status, except as required by law.