Merchandising Lead – New Club Opening Lathrop, CA!

Sam's Club; Lathrop (CA); On-site; USD 31,684 - 42,705; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Life insurance

Paid time off

Education benefits

Job summary

Sam's Club in Lathrop, CA is seeking a Merchandising Lead to shape member experience from day one. You will lead a team to keep merchandise stocked, ensure Club Pickup orders are accurate, and deliver fast, friendly service in a fast-paced environment.

This role emphasizes setting expectations, coaching associates, and driving operational excellence. You’ll use basic performance metrics to identify opportunities, partner with club leadership, and ensure safety and policy compliance while

Qualifications

• Six months of retail experience.
• Six months of customer service experience.
• Leading a team or supervising experience including hiring, evaluating, mentoring, and managing workload.

Responsibilities

• Train, coach, and support associates to deliver strong performance and great member service.
• Reinforce expectations, provide feedback, and recognize accomplishments.
• Support hiring, scheduling, and day-to-day development of associates.
• Keep merchandise stocked, organized, and ready for members.
• Ensure Club Pickup (online orders) is accurate, on time, and easy for members to collect.
• Jump in to problem-solve and keep operations moving in a fast-paced environment.
• Create a welcoming, helpful experience for every member.
• Resolve concerns quickly and confidently.
• Assist members with purchases, questions, and self-service tools.
• Use basic performance metrics to identify opportunities and improve results.
• Help streamline processes to make work easier for the team.
• Partner with club leadership to keep operations running efficiently.
• Maintain a clean, safe environment for associates and members.
• Follow company policies, procedures, and safety standards.

Skills

Leadership

Organization

Accountability

Adaptability

Job description

Position Summary

Build something new. Lead with purpose. Grow without limits. As a Merchandising Lead, you play a key role in shaping how members experience Sam’s Club from day one. You’ll help lead a team that keeps the club running smoothly – making sure merchandise is available, Club Pickup orders are accurate, and members receive fast, friendly service every time they shop. This role is about setting expectations, supporting associates, and creating consistency in a fast‑paced environment. When your area runs well and your team feels supported, members notice – and they keep coming back. Your leadership helps build trust, drive results, and strengthen the club’s success in the community.

Lead & Support the Team

• Train, coach, and support associates to deliver strong performance and great member service
• Reinforce expectations, provide feedback, and recognize accomplishments
• Support hiring, scheduling, and day‑to‑day development of associates

Run Day‑to‑Day Operations

• Keep merchandise stocked, organized, and ready for members
• Ensure Club Pickup (online order pickup) is accurate, on time, and easy for members to collect
• Jump in to problem‑solve and keep operations moving in a fast‑paced environment

Deliver for Members

• Create a welcoming, helpful experience for every member
• Resolve concerns quickly and confidently
• Assist members with purchases, questions, and self‑service tools

Improve the Business

• Use basic performance metrics to identify opportunities and improve results
• Help streamline processes to make work easier for the team
• Partner with club leadership to keep operations running efficiently

Keep It Safe & Compliant

• Maintain a clean, safe environment for associates and members
• Follow company policies, procedures, and safety standards

What You’ll Bring

• Experience leading others or stepping into a leadership role
• Ability to stay organized and focused in a fast‑paced environment
• A team‑first mindset with strong accountability and ownership
• Willingness to learn, adapt, and grow with the business

Why You’ll Want This Role

• Be part of launching a brand‑new Sam’s Club and building the team from the ground up
• Opportunities for career growth with a stable, well‑known company
• Hands‑on leadership experience with visible impact
• A role where your work is valued and makes a real difference

Our Values in Action

Respect the Individual

• Embrace differences and foster a culture where associates feel seen, supported, and connected
• Build strong, trusting relationships through clear, positive, and motivating communication
• Develop, mentor, and recognize others to strengthen the team

Act with Integrity

• Model the highest standards of ethics, accountability, and transparency
• Live the Walmart values and support our goal of becoming a regenerative company
• Lead with humility, fairness, and self‑awareness

Serve Our Members

• Put members first while delivering strong business results
• Make informed decisions that balance short‑ and long‑term priorities

Strive for Excellence

• Demonstrate curiosity, resilience, and a desire to learn
• Drive continuous improvement and embrace new technologies and skills
• Support your team through change with courage and confidence

Benefits

At Sam's Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet.

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $23.00 to $31.00*

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Preferred Qualifications

• Leading a team, supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others

Primary Location: 16150 GOLDEN VLY PKWY, LATHROP, CA 95330-0000, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.