Merchandising Lead: Customer-First Team Leader

Walmart; Omaha (NE); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Paid time off

Education assistance

Job summary

Walmart is seeking team-oriented professionals in Omaha, NE to support member services, supervision, and store operations. You will assist customers, guide purchases, stock merchandise, and ensure safe, compliant store conditions.

Responsibilities include supervising associates, training, maintaining merchandising standards, and coordinating with management to meet business priorities. This role emphasizes service quality, teamwork, and adherence to Walmart policies.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Responsibilities

• Provides member service by acknowledging the member and identifying member needs; guiding members on self-service technology; assisting with purchasing decisions; locating merchandise; resolving member issues and concerns; promoting Walmart products and services.
• Assists management with supervising associates, assigning duties, training, and providing direction on service approaches to ensure issue resolution and policy compliance.
• Receives and stocks supplies and merchandise from distribution centers and vendors; maintains sales floor and completes paperwork and documentation.
• Maintains facility safety through safety sweeps, forklift procedures, hazardous materials handling, and reporting unsafe conditions.
• Oversees product rotation, code dating, recalls, sanitation, and shelf presentation across departments.

Skills

Customer service

Supervision

Communication

Ethical standards and conduct

Retail operations

Merchandising

Job description

Walmart is seeking team-oriented professionals in Omaha, NE to support member services, supervision, and store operations. You will assist customers, guide purchases, stock merchandise, and ensure safe, compliant store conditions.

Responsibilities include supervising associates, training, maintaining merchandising standards, and coordinating with management to meet business priorities. This role emphasizes service quality, teamwork, and adherence to Walmart policies.