Merchandising Lead

Walmart; San Antonio (TX); On-site; USD 29,000 - 40,000; Full time

Job summary

Walmart in San Antonio, TX is seeking a full-time Retail Associate to provide member service, assist customers with self-service technology, and support decision-making on merchandise purchases.

Key responsibilities include supervising associates in assigned area, guiding team members on customer service approaches, and ensuring compliance with company policies and safety standards.

Qualifications

• Provides member service by acknowledging the member and identifying member needs.
• Assists management with supervising associates, assigning duties, and training on processes.
• Maintains safety and merchandise presentation according to store policies.

Responsibilities

• Provides member service by acknowledging members and guiding them to products or services.
• Applies company policies to resolve member issues and supports quick checkout and assistance with self-service technology.
• Stocking, merchandising, and maintaining orderly sales floor and display areas.

Job description

Sam's Club #8264 3150 Sw Military Dr
San Antonio, TX 78224-1038

R-2644112

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$21.00 - $29.00/hr*

Full time

Shifts may vary

Position Summary...

What you'll do...

Provides member service by acknowledging the member and identifying member needs providing guidance and support to members regarding selfservicetechnology assisting members with purchasing decisions locating merchandise resolving member issues and concerns and promoting thecompanys products and servicesAssists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals andfeedback training associates on processes and procedures providing direction and guidance to associates on member service approaches andtechniques to ensure member complaints and issues are resolved according to company guidelines ensuring compliance with company policies andprocedures supporting the Open Door Policy: and participating in recruiting hiring scheduling promoting coaching and evaluating associatesReceives and stocks supplies and merchandise from distribution centers and vendors throughout the facility and organizes and maintains the salesfloor by utilizing equipment merchandising and completing paperwork logs and other required documentation according to company policies andproceduresMaintains safety of facility according to company policies and procedures by conducting safety sweeps following procedures for forklift spotting andhandling and disposing of hazardous materials following company steel standard guidelines and correcting and reporting unsafe situations tomanagementEnsures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handlingclaims and returns zoning the area stocking arranging and organizing merchandise setting up cleaning and organizing product displays removingdamaged goods signing and pricing merchandise according to company policies and procedures identifying shrink and damages and securingfragile and highshrink merchandiseMonitors food and merchandise quality by ensuring product rotation code dating product recalls and sanitation standards are followed according tocompany policies and procedures merchandising area categories and stocking zoning and cleaning all departmentsOversees the picking and staging of club pick up orders throughout the day and ensuring products are selected and staged according to companypolicy and proceduresDevelops communicates and implements processes and practices to meet business needs by collaborating with managers coworkers customersand other business partners analyzing and applying information from multiple sources monitoring progress and results and identifying andaddressing improvement opportunitiesDemonstrates promotes and supports compliance with company policies procedures and standards of ethics and integrity by explaining guidingand demonstrating how to apply these in executing business processes and practices implementing related action plans using the Open Door Policy: and assisting management with correcting ethical and compliance issues and problemsLeads and participates in teams by using and sharing resources information and tools determining customer needs and business prioritiescoordinating and executing work assignments providing advice feedback and support to ensure timelines and work quality are achieved andmodeling and helping others with how to adapt to change or new challengesRespect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunitiesfor all associatesto thrive and perform helps to attract the best talentRespect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influenceRespect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishmentsAct with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around usAct with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve our Customers and Members Delivers results while putting the customer first Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience Strive for Excellence: Drives continuous improvements is open to and uses newtechnologies and skills and supports others through change

Provides member service by acknowledging the member and identifying member needs providing guidance and support to members regarding selfservicetechnology assisting members with purchasing decisions locating merchandise resolving member issues and concerns and promoting thecompanys products and servicesAssists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals andfeedback training associates on processes and procedures providing direction and guidance to associates on member service approaches andtechniques to ensure member complaints and issues are resolved