Merchandising Lead

columbiainternal; Salem (OR); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k plan

Paid vacation days

Paid holidays

Job summary

Columbia Distributing is seeking a Merchandising Lead to oversee the workflow of assigned merchandising teams and collaborate with the Merchandising Supervisor to ensure excellent customer service. You will train new merchandisers and help them learn essential functions.

The role requires strong communication, organization, and relationship-building with store personnel, sales and delivery teams, and other stakeholders. Local travel may be involved and hours vary with a full-time schedule.

Qualifications

• Minimum of 18 years of age.
• High school diploma or GED required.
• Valid driver's license and auto insurance required.
• Must be able to own/operate a mobile smart phone device.

Responsibilities

• Oversee workflow of assigned merchandising team.
• Monitor and make recommendations regarding sales, delivery and merchandising service levels in the retail market place.
• Provide assistance with customer calls, complaints and issues in a timely manner.
• Maintain positive relationships and direct communication with store personnel, and sales and delivery teams.
• Work with Merchandising Supervisor to resolve customer service issues.
• Work with merchandising and sales team members on a continual basis to train, support and evaluate needs.
• Develop and maintain positive, cooperative and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with throughout your job.
• Rotate product on an ongoing basis.
• Assist with merchandising store as needed.
• Accurately clock in and out, adhering to state labor laws.
• Adhere to all state liquor laws and regulations.
• Demonstrate behaviors consistent with those of the Company's Core Values at all times.
• Complete all other tasks or projects as assigned.

Skills

Communication

Time management

Independent work

Customer service

Relationship building

Multitasking

Industry product knowledge

Smartphone proficiency

Education

High school diploma

GED

Valid driver’s license

Tools

Smartphone

Job description

Summary

Our Merchandising Leads play a pivotal role at Columbia Distributing. The Merchandising Lead is responsible for overseeing the workflow of assigned merchandising teams. The Lead works closely with the Merchandising Supervisor to ensure customers receive excellent customer service. This position assists with training new Merchandisers as they learn the essential job functions.

Key Responsibilities

• Oversee workflow of assigned merchandising team


• Monitor and make recommendations regarding sales, delivery and merchandising service levels in the retail market place


• Provide assistance with customer calls, complaints and issues in a timely manner


• Maintain positive relationships and direct communication with store personnel, and sales and delivery teams


• Work with Merchandising Supervisor to resolve customer service issues


• Work with merchandising and sales team members on a continual basis to train, support and evaluate needs


• Develop and maintain positive, cooperative and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with throughout your job


• Rotate product on an ongoing basis


• Assist with merchandising store as needed


• Accurately clock in and out, adhering to state labor laws


• Adhere to all state liquor laws and regulations


• Demonstrate behaviors consistent with those of the Company's Core Values at all times


• Complete all other tasks or projects as assigned

Key Competencies

• General knowledge of industry products


• Excellent oral and written communication skills


• Effective organizational and time management skills


• Ability to develop strong relationships with internal and external customers


• Ability to work independently while managing multiple tasks and meet deadlines

Work Environment

This job operates in our accounts, mostly indoors with occasional outdoor work.

Physical Demands

• Lift/carry 35 lbs. repetitively and up to 75 lbs.


• Push/pull up to 100 lbs.


• Bend/stoop/crouch/squat/use arms/wrists/hands/grasp


• Climb stairs


• Work indoors and outdoors


• Drive


• Operate equipment

Expected Hours of Work

This is a full-time position. Days and hours of work vary, and may include weekends and overtime as necessary.

Travel

Local travel only

Required Education and Experience

• Minimum of 18 years of age


• High school diploma or GED required


• Valid driver's license and auto insurance required


• Must be able to own/operate a mobile smart phone device

Preferred Education and Experience

• Previous grocery or retail experience


• Six (6) months merchandising experience

Compensation

• Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.


• Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees are also eligible for 80 hours of vacation every year and 7-8 days of paid holidays throughout the calendar year (depending on location).


• [Hired applicant may be eligible for [incentives/ bonuses/ annual bonuses. ]

Classification: Non-exempt

Reports to: Merchandising Supervisor