Merchandising & Customer Service Associate – Wine & Spirits

Total Wine & More; Town of Florida (NY); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Health care plans

401(k)

HSA/FSA

Disability insurance

Life insurance

Pet insurance

Discounted home and auto insurance

Tuition assistance

Career development & training

Consumer classes

Job summary

Total Wine & More is seeking a Merchandiser to help maximize product inventory, stock shelves, and support online orders across our New York stores. You will greet customers, build relationships, and inform them about products and services while maintaining displays and signage.

This role offers flexibility, with opportunities for part-time or full-time schedules, and requires the ability to work evenings and weekends.

Qualifications

• High school diploma preferred.
• 1-3 years of retail experience preferred.
• Familiarity with POS systems and inventory software.
• Ability to work evenings and weekends.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
• Participate in wine, spirits, and beer training to build product knowledge
• Maintain knowledge of advertisements, promotions, and loyalty programs
• Maintain safety and cleanliness standards across the store
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Complete cross-functional responsibilities and other duties as assigned
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws - if delivery is added as an essential job function
• If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role

Skills

POS systems

Inventory management

Customer service

Flexibility

Education

High school diploma

Job description

Total Wine & More is seeking a Merchandiser to help maximize product inventory, stock shelves, and support online orders across our New York stores. You will greet customers, build relationships, and inform them about products and services while maintaining displays and signage.

This role offers flexibility, with opportunities for part-time or full-time schedules, and requires the ability to work evenings and weekends.