Merchandising & Customer Service Associate

Dollar General; Hampton (VA); On-site; USD 24,000 - 30,000; Full time

Job summary

Dollar General is seeking a Store Associate to serve customers, maintain plan-o-grams, and stock merchandise to maximize profitability and customer satisfaction while protecting assets. The role includes unloading trucks, building displays, stocking shelves, and greeting customers.

Responsibilities include operating the cash register, processing payments, assisting with merchandise ordering via handheld scanners, and keeping the store clean and organized to support sales and teamwork.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks.
• Receive, open and unpack cartons; stock to stock room or sales floor.
• Build merchandise displays and rotate stock.
• Assist customers by locating products and answering questions.
• Operate cash register and complete transactions; bag merchandise.
• Assist with ordering merchandise using handheld scanners.
• Maintain clean store, front end and stockroom; support sidewalk displays.

Skills

Interpersonal skills

Safety awareness

Plan-o-gram reading

Cash handling

Math skills

IBM Cash Register

Education

High school diploma or equivalent

Job description

Dollar General is seeking a Store Associate to serve customers, maintain plan-o-grams, and stock merchandise to maximize profitability and customer satisfaction while protecting assets. The role includes unloading trucks, building displays, stocking shelves, and greeting customers.

Responsibilities include operating the cash register, processing payments, assisting with merchandise ordering via handheld scanners, and keeping the store clean and organized to support sales and teamwork.