Customer Service & Merchandising Associate

Dollar General; What Cheer (IA); On-site; USD 28,000 - 36,000; Full time

Job summary

Dollar General is seeking an associate to act as the customer point of contact, stock merchandise, and help maintain plan-o-grams. You will unload trucks, stock shelves, and build displays, ensuring products are properly rotated and presented to shoppers.

Responsibilities include assisting customers, operating the cash register, handling payments, and supporting merchandising orders with handheld scanners as needed. Join a fast-paced team focused on profitability and service.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Effective interpersonal and oral communication skills.
• Knowledge of basic cash handling procedures.

Responsibilities

• Unload trucks.
• Receive, open and unpack cartons; stock merchandise in stock room or on sales floor.
• Build merchandise displays and rotate stock on shelves.
• Assist customers by locating merchandise and answering questions.
• Operate cash register, itemize and total purchases, bag merchandise.
• Assist with ordering merchandise using handheld scanners.
• Keep store clean and organized, including front end and sidewalks displays.

Skills

Interpersonal communication

Safety awareness

Plan-o-gram reading

Cash handling

Basic math

IBM cash register functions

Education

High school diploma or equivalent

Tools

Handheld scanners

Pricing guns

Cash register hardware

Rolltainers

Two-wheel dollies

U-boats (six-wheel carts)

Job description

Dollar General is seeking an associate to act as the customer point of contact, stock merchandise, and help maintain plan-o-grams. You will unload trucks, stock shelves, and build displays, ensuring products are properly rotated and presented to shoppers.

Responsibilities include assisting customers, operating the cash register, handling payments, and supporting merchandising orders with handheld scanners as needed. Join a fast-paced team focused on profitability and service.