Merchandising & Customer Service Associate

Kroger

Fullerton (CA)

On-site

USD 21,000 - 26,000

Full time

7 days ago

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Job summary

Kroger in Fullerton, CA is seeking a retail associate to create an outstanding customer experience and maintain a safe, clean store environment. You will assist the department manager in achieving sales goals, answer questions about products, stock shelves, and offer samples to customers.

You will inform customers of specials, maintain product knowledge, and ensure proper labeling and inventory. A strong emphasis is placed on safety, teamwork, and delivering friendly, honest service to every

Qualifications

Retail experience is required.
Ability to handle stressful situations is important.
Effective communication skills are essential for customer interactions.
Knowledge of basic math is needed for transactions and shelf labeling.

Responsibilities

Create an outstanding customer experience through exceptional service.
Maintain a safe and clean environment to encourage return visits.
Assist the department manager in achieving sales and profit goals and monitor quality standards.
Answer questions about products, stock shelves, and offer product samples to customers.
Inform customers about specials and promotions and encourage purchases.
Label, stock and inventory department merchandise and report discrepancies to management.
Reinforce safety procedures and respond to safety issues or accidents.