Merchandising Associate — Customer Experience & Growth

The TJX Companies, Inc.; Macon (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

Marshalls at The TJX Companies, Inc. is hiring a team member to deliver a high-quality customer experience in a fast-paced store environment. You will support operations, promote rewards programs, and maintain clean, organized shelves and sales floor.

The role emphasizes strong communication, flexibility in scheduling, and the ability to work collaboratively with peers and supervisors to meet store goals.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Ability to respond to changes in direction or unexpected situations.

Responsibilities

• Model established customer experience practices with customers.
• Ring customer purchases/returns accurately and count change per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Participate in store recovery and maintain cleanliness.
• Adhere to safety, labor laws, and loss prevention policies.
• Other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexibility

Job description

Marshalls at The TJX Companies, Inc. is hiring a team member to deliver a high-quality customer experience in a fast-paced store environment. You will support operations, promote rewards programs, and maintain clean, organized shelves and sales floor.

The role emphasizes strong communication, flexibility in scheduling, and the ability to work collaboratively with peers and supervisors to meet store goals.