Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Springfield (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health, dental, vision insurance

Paid holidays

Job summary

The TJX Companies, Inc. in Springfield, IL is seeking team members to deliver a high-quality customer experience in a fast-paced retail environment. You will engage with customers, maintain a clean store, and support daily operations across departments as needed.

You should have strong customer service skills, be flexible with scheduling, and able to multitask while adhering to company policies. Retail experience is preferred, and opportunities for growth are available within our network of

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking across store duties
• Able to respond to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with customers
• Supports a positive store culture with honesty, integrity and respect
• Accurately rings purchases and returns and counts change
• Promotes credit and loyalty programs
• Maintains merchandising standards and procedures
• Prepares merchandise for sales floor per procedures
• Participates in store recovery and cleanliness
• Adheres to labor laws and store policies
• Supports shrink reduction programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Springfield, IL is seeking team members to deliver a high-quality customer experience in a fast-paced retail environment. You will engage with customers, maintain a clean store, and support daily operations across departments as needed.

You should have strong customer service skills, be flexible with scheduling, and able to multitask while adhering to company policies. Retail experience is preferred, and opportunities for growth are available within our network of