Merchandising & Customer Experience Associate

The TJX Companies, Inc.; El Cajon (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Job summary

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver outstanding customer service in a fast-paced store environment in El Cajon, CA.

Responsibilities include engaging with customers, maintaining store standards, and supporting multiple areas as needed. We value strong communication, organizational skills, and the ability to multitask while upholding labor, safety, and loss prevention policies.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask in a fast-paced retail environment.
• Able to respond to changing directions or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfying customer experience by engaging with customers and maintaining a clean store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-training to support various store areas as needed.
• Ring purchases/returns accurately and count change per procedures.
• Promote credit and loyalty programs.
• Assist in merchandising and stock preparation for the sales floor.
• Participate in store recovery and maintain safety and organization.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Adaptability

Lifting capability

Teamwork

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver outstanding customer service in a fast-paced store environment in El Cajon, CA.

Responsibilities include engaging with customers, maintaining store standards, and supporting multiple areas as needed. We value strong communication, organizational skills, and the ability to multitask while upholding labor, safety, and loss prevention policies.