Merchandising Associate

The TJX Companies, Inc.; Austin (TX); On-site; USD 21,000 - 25,000; Full time

Job summary

The TJX Companies, Inc. is hiring a Retail Sales Associate to deliver a welcoming and efficient shopping experience in our Austin store. You will engage customers, maintain store standards, and support daily operations.

This role emphasizes strong communication, teamwork, and flexibility to meet business needs, including stocking, checkout, and safety tasks. Join a fast-paced team and help drive customer satisfaction every day.

Qualifications

• Clear communication and organizational skills with attention to detail.
• Ability to multi-task and work in a fast-paced environment.
• Willingness to lift heavy objects and work flexible schedule.
• Demonstrates reliability and teamwork.

Responsibilities

• Greet and assist customers to build a positive experience.
• Accurately ring up purchases and returns and handle change.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for display.
• Support store safety and loss prevention practices.
• Participate in store recovery and cleanliness tasks.
• Assist in shrink reduction programs.
• Collaborate with peers and supervisors on daily tasks.

Skills

Strong communication

Organizational skills

Attention to detail

Multi-tasking

Adaptability

Teamwork

Physical stamina

Job description

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers


• Supports and embodies a positive store culture through honesty, integrity, and respect


• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures


• Promotes credit and loyalty programs


• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards


• Accurately processes and prepares merchandise for the sales floor following company procedures and standards


• Initiates and participates in store recovery as needed throughout the day


• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store


• Provides and accepts recognition and constructive feedback


• Adheres to all labor laws, policies, and procedures


• Supports and participates in store shrink reduction goals and programs


• Participates in safety awareness and maintains a safe environment


• Other duties as assigned

Who Were Looking For: You.

• Able to work a flexible schedule to support business needs


• Possesses strong communication and organizational skills with attention to detail


• Capable of multi-tasking


• Able to respond appropriately to changes in direction or unexpected situations


• Capable of lifting heavy objects with or without reasonable accommodation


• Works effectively with peers and supervisors