Merchandise Coordinator

AI; Pittsfield (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

AI in Pittsfield is hiring a Receiving and Merchandising Associate who executes truck deliveries, processes merchandise onto the floor, and upholds our visual standards. You will help ensure a smooth flow of goods and deliver a positive customer experience by staying organized and attentive.

The role requires teamwork, strong communication, and the ability to train others. Candidates should have retail experience and some leadership exposure; flexibility for nights and weekends is preferred,

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Excellent communication and organizational skills.
• Ability to multitask and adapt to changing directions.
• Willingness to lift heavy objects with or without accommodation.

Responsibilities

• Orchestrates truck delivery and prioritizes merchandise processing.
• Trains and mentors Associates on merchandising and processing.
• Maintains tagging, hanging, securing and coding of merchandise.
• Ensures backroom cleanliness, stock rotation and replenishment.
• Promotes safety, labor law compliance, and customer experience.
• Collaborates with management on priorities and progress updates.

Skills

Customer service

Communication

Organizational skills

Teamwork

Multi-tasking

Physical fitness

Job description

Opportunity: Grow Your Career** Responsible for executing receiving

Opportunity: Grow Your Career** Responsible for executing receiving

and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
• Trains and mentors Associates on established merchandising and processing principles
• Ensures merchandise is properly tagged, hung, secured, and coded
• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
• Monitors productivity of team and coaches as necessary
• Organizes and rotates back stock for easy replenishment
• Maintains and upholds merchandising philosophy and signage standards
• Maintains all organizational, cleanliness and recovery standards for the backroom area
• Ensures compliance with recycling and, where applicable, hazardous waste programs
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Who We're Looking For:

You.

• Able to work a flexible schedule, including nights and weekends
• Superior communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Capable of lifting heavy objects with or without reasonable accommodation
• Able to train others
• 1 year retail and 6 months of leadership experience