Merchandiser Lead - Multiroute Coverage & Mentoring

Keurig Dr Pepper Inc.; Mansfield (TX); On-site; USD 58,882,756 - 61,992,000; Full time

Benefits offered by this job

Medical insurance

Dental plan

Vision plan

401k match

Paid time off

Mileage reimbursement

Tuition reimbursement

Job summary

Keurig Dr Pepper Inc. is seeking a Merchandiser Lead for the Greater Midlothian, Mansfield, Cedar Hill, TX area to cover multiple routes and maintain top-tier customer service for Keurig Dr Pepper brands in retail stores.

The role requires a reliable driver and the ability to lift up to 50 lbs, with shifts starting at 5:00 am and five days a week, including weekends. The Merchandiser Lead will coordinate with Sales teams, build strong store relationships, identify incremental sales

Qualifications

• 1 year of experience in customer service, involving tasks such as resolving customer issues, maintaining effective communication with store managers, and responding to customer requests.
• Ability to lift up to 50 lbs repeatedly.
• Capability to push and pull up to 100 lbs repeatedly.
• Possession of a valid driver's license.
• Access to a dependable and reliable vehicle.

Responsibilities

• Merchandise store shelving, coolers and displays with Keurig Dr Pepper brands in retail stores.
• Partner with Sales Representatives/Managers to coordinate delivery and merchandising schedule.
• Build effective relationships with store personnel to assure superior customer satisfaction.
• Identify incremental sales opportunities for Sales Representative to pursue.
• Provide feedback on competitor activities and best practices.
• Cover routes and provide sales and/or merchandising services as assigned.
• Available to work weekends and holidays.
• Follow the 4 week training schedule established for merchandising team with new hires
• Handle majority of swing merchandising needs
• Train all merchandisers on best practices and help them grow
• Brief the frontline employees on scheduling and meetings
• Responsible for an area equal to 3 normal Merchandising routes

Skills

Customer service

Communication

Job description

Keurig Dr Pepper Inc. is seeking a Merchandiser Lead for the Greater Midlothian, Mansfield, Cedar Hill, TX area to cover multiple routes and maintain top-tier customer service for Keurig Dr Pepper brands in retail stores.

The role requires a reliable driver and the ability to lift up to 50 lbs, with shifts starting at 5:00 am and five days a week, including weekends. The Merchandiser Lead will coordinate with Sales teams, build strong store relationships, identify incremental sales