Merchandiser Lead

Keurig Dr Pepper Inc.; Ottumwa (IA); On-site; USD 27,868 - 29,260; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with company match

Tuition reimbursement

Mileage reimbursement

Paid Time Off

Job summary

Keurig Dr Pepper Inc. is hiring a Merchandiser Lead for Greater Ottumwa, IA. This full-time position involves merchandise coordination, customer relationship management, and ensuring exceptional service for Keurig Dr Pepper brands in retail stores.

The role includes responsibilities such as training merchandisers, identifying sales opportunities, and covering multiple routes. Candidates should have customer service experience, the ability to lift substantial weights, and a valid driver's license.

Qualifications

• 1 year of experience in customer service involving issue resolution and communication with managers.
• Ability to lift up to 50 lbs repeatedly.
• Possession of a valid driver’s license and access to a reliable vehicle.

Responsibilities

• Merchandise store shelving, coolers and displays.
• Partner with Sales Representatives to coordinate schedules.
• Build effective relationships with store personnel.
• Identify incremental sales opportunities.

Skills

Customer service experience

Relationship building

Time management

Job description

Job Overview

Merchandiser Lead for Greater Ottumwa, IA — Hiring Immediately

The Merchandiser Lead is a veteran responsible for covering multiple routes while sustaining exceptional customer service for Keurig Dr Pepper brands to retail stores within an assigned territory.

Shift and Schedule

• Full‑time
• 6:00 am until work is finished
• 5 scheduled shifts per week
• Weekends required (days off fall during the week)
• Flexibility to work overtime as needed

Position Responsibilities

• Merchandise store shelving, coolers and displays with Keurig Dr Pepper brands in retail stores.
• Partner with Sales Representatives/Managers to coordinate delivery and merchandising schedule.
• Build effective relationships with store personnel to assure superior customer satisfaction.
• Identify incremental sales opportunities for Sales Representative to pursue.
• Provide feedback on competitor activities and best practices.
• Cover routes and provide sales and/or merchandising services as assigned.
• Available to work weekends and holidays.
• Follow the four‑week training schedule established for the merchandising team with new hires.
• Handle majority of swing merchandising needs.
• Train all merchandisers on best practices and help them grow.
• Brief the frontline employees on scheduling and meetings.
• Responsible for an area equal to three normal Merchandising routes.

Total Rewards

• Pay starting at $20.23 per hour; increases to $21.24 per hour in the quarter after the 6‑month anniversary.
• Benefits (subject to eligibility and collective bargaining agreements) include Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement and Mileage Reimbursement.

Requirements

• 1 year of experience in customer service, involving tasks such as resolving customer issues, maintaining effective communication with store managers, and responding to customer requests.
• Ability to lift up to 50 lbs repeatedly.
• Capability to push and pull up to 100 lbs repeatedly.
• Possession of a valid driver’s license.
• Access to a dependable and reliable vehicle.

Ke-urig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.