Merchandise Planner

COYUCHI; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Coyuchi, a leader in luxury organic home textiles, seeks a Merchandise Planner to own demand forecasting and inventory across channels. You will build SKU-level forecasts, analyze performance, and translate data into actionable recommendations for assortment planning, OTB, replenishment, promotions, and markdown strategy.

This cross-functional role partners with Sales, Finance, Marketing, and Product leadership, presenting insights to executives and continuously improving forecasting models with

Qualifications

• Bachelor’s degree in business, finance, or supply chain management.
• Minimum 4 years of planning experience in multi-channel retail.
• Proficiency with retail math and foundational analytics.
• Strong forecasting knowledge with open-to-buys and SKU-level forecasting.
• Advanced Excel skills (pivot tables, VLOOKUP, IF).
• Attention to detail and strong organizational skills.
• Experience with BI tools Looker, Tableau, Domo, Aleph, or similar.
• Familiarity with ERP or planning systems (NetSuite); DTC and wholesale experience a plus.
• Strong communication for cross-functional and executive audiences.

Responsibilities

• Build and maintain demand and inventory forecasts across channels and product categories; own the open-to-buy (OTB) process from seasonal plan through in-season management.
• Develop and maintain SKU-level forecasts to support replenishment and seasonal buys.
• Analyze product performance (sales, margins, sell-through, turns) to inform reviews and markdowns.
• Analyze demand patterns by channel and margin scenarios to inform forecasting, inventory replenishment and buys.
• Partner with Sales and Finance to align inventory plans and business goals.
• Collaborate with Sourcing and Logistics to ensure timely PO delivery and receipts tracking.
• Maintain product data and hierarchy to support forecasting and reporting integrity.
• Leverage BI tools and AI-assisted forecasting to surface insights and streamline reporting.
• Translate data into clear insights for cross-functional teams and senior leadership.
• Continuously improve forecasting models and planning processes; evaluate AI tools.

Skills

Forecasting

Inventory management

Excel skills

Data analysis

Communication

Education

Bachelor’s degree in business

Tools

Looker

Tableau

Domo

Aleph

NetSuite

Job description

Coyuchi pioneered the luxury organic home textiles category over 30 years ago and continues to lead it — crafting coastal, vintage-inspired bedding, bath, and home goods from 100% certified organic fibers. We operate across Coyuchi.com, our Point Reyes Station store, and a network of premium retail partners including Bloomingdale’s, Nordstrom, and Anthropologie, with a commitment to circularity and conscious luxury at every step.

The Role

Reporting to the Senior Manager of Merchandise Planning, the Merchandise Planner owns demand forecasting and inventory management across multiple sales channels and product categories. You will build and maintain SKU-level forecasts, analyze product performance (sales, margins, sell-through, turns), and translate data-driven insights into clear recommendations that inform assortment planning, OTB, replenishment, promotions, and markdown strategy. This role is highly cross-functional — you’ll collaborate closely with Sales, Finance, Marketing, and Product leadership, and be expected to communicate findings clearly to stakeholders at all levels including executive leadership.

You will be Responsible for

• Build and maintain demand and inventory forecasts across multiple sales channels and product categories; own the open-to-buy (OTB) process from seasonal plan through in-season management
• Develop and maintain SKU level forecasts to support replenishment and seasonal buys
• Analyze product performance (sales comp, sales mix, margin, IMU, sell through, sales to stock, productivity) to inform weekly, monthly business reviews and seasonal hindsight
• Analyze demand patterns by channel and margin scenarios to inform sales forecasting, inventory replenishment and buys, promotions and mark-down decisions
• Partner with Sales and Finance team to align inventory plans, sales goals and business needs
• Partner with the Sourcing and Logistics teams to ensure timely and accurate delivery of purchase orders (receipts tracking)
• Product hierarchy: maintain line-sheets and accurate product data, including product hierarchy, attribution, pricing, and purchase order information, to support item set-up, forecasting and reporting integrity
• Leverage BI tools (e.g. Aleph, Looker, Tableau) and AI-assisted forecasting to analyze large datasets, surface insights, and streamline reporting workflows
• Translate data into clear insights and recommendations for cross-functional teams
• Present analysis and recommendations to stakeholders, including senior leadership
• Continuously improve forecasting models and planning processes; evaluate and adopt AI tools that enhance accuracy and efficiency

What We’re Looking For

• Bachelor’s degree in business, finance, supply chain management
• Minimum 4 years of experience in planning (inventory, merchandise, financial) in multi-channel retail
• Proficiency with retail math and foundational retail analytics
• Highly analytical with strong command of forecasting methodologies including experience owning open-to-buys, SKU level forecasting models
• High proficiency in Microsoft Excel (pivot tables, VLOOKUP, IF formulas)
• Attention to detail and strong organizational skills, particularly in data accuracy
• Experience with BI tools (Looker, Tableau, Domo, Aleph, or similar)
• Familiarity with ERP or planning systems (e.g., NetSuite); experience with DTC and wholesale channels a plus
• Strong communicator who can distill complex analyses into clear narratives for cross-functional and executive audiences