Cross-Channel Merchandise Planner & Demand Forecaster

COYUCHI; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Coyuchi, a leader in luxury organic home textiles, seeks a Merchandise Planner to own demand forecasting and inventory across channels. You will build SKU-level forecasts, analyze performance, and translate data into actionable recommendations for assortment planning, OTB, replenishment, promotions, and markdown strategy.

This cross-functional role partners with Sales, Finance, Marketing, and Product leadership, presenting insights to executives and continuously improving forecasting models with

Qualifications

• Bachelor’s degree in business, finance, or supply chain management.
• Minimum 4 years of planning experience in multi-channel retail.
• Proficiency with retail math and foundational analytics.
• Strong forecasting knowledge with open-to-buys and SKU-level forecasting.
• Advanced Excel skills (pivot tables, VLOOKUP, IF).
• Attention to detail and strong organizational skills.
• Experience with BI tools Looker, Tableau, Domo, Aleph, or similar.
• Familiarity with ERP or planning systems (NetSuite); DTC and wholesale experience a plus.
• Strong communication for cross-functional and executive audiences.

Responsibilities

• Build and maintain demand and inventory forecasts across channels and product categories; own the open-to-buy (OTB) process from seasonal plan through in-season management.
• Develop and maintain SKU-level forecasts to support replenishment and seasonal buys.
• Analyze product performance (sales, margins, sell-through, turns) to inform reviews and markdowns.
• Analyze demand patterns by channel and margin scenarios to inform forecasting, inventory replenishment and buys.
• Partner with Sales and Finance to align inventory plans and business goals.
• Collaborate with Sourcing and Logistics to ensure timely PO delivery and receipts tracking.
• Maintain product data and hierarchy to support forecasting and reporting integrity.
• Leverage BI tools and AI-assisted forecasting to surface insights and streamline reporting.
• Translate data into clear insights for cross-functional teams and senior leadership.
• Continuously improve forecasting models and planning processes; evaluate AI tools.

Skills

Forecasting

Inventory management

Excel skills

Data analysis

Communication

Education

Bachelor’s degree in business

Tools

Looker

Tableau

Domo

Aleph

NetSuite

Job description

Coyuchi, a leader in luxury organic home textiles, seeks a Merchandise Planner to own demand forecasting and inventory across channels. You will build SKU-level forecasts, analyze performance, and translate data into actionable recommendations for assortment planning, OTB, replenishment, promotions, and markdown strategy.

This cross-functional role partners with Sales, Finance, Marketing, and Product leadership, presenting insights to executives and continuously improving forecasting models with