Merchandise Operations Manager - Roosevelt Field

Neiman Marcus Group, Inc.; Village of Garden City (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player in luxury retail seeks a dynamic Merchandise Operations Manager to drive sales and enhance customer experiences. This role involves leading store operations, managing team performance, and ensuring operational efficiency. With a commitment to innovation and inclusivity, the company offers a supportive environment for professional growth and development. If you have a passion for luxury retail and a proven track record in operational excellence, this opportunity is perfect for you. Join a team that values diversity and empowers its associates to excel in their roles.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401K Retirement Plan

Life Insurance

30% Associate Discount

Qualifications

• 7+ years of experience in luxury retail fashion.
• Proven track record of achieving business results.
• In-depth knowledge of profit and loss management.

Responsibilities

• Lead execution of store retail performance and operations strategy.
• Oversee daily execution of store operations and inventory accuracy.
• Manage performance of Sales Support Managers and other leaders.

Skills

Leadership

Profit and Loss Management

Team Motivation

Advanced Excel

Customer Experience Enhancement

Tools

Microsoft Word

Job description

Merchandise Operations Manager - Roosevelt Field

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for revolutionizing luxury experiences.

Your Role

As a Retail Performance and Store Operations Manager, you will manage resources and uphold operational performance to support and maximize sales and profitability in your assigned stores. You will enhance the customer experience to improve sales performance and bottom-line profitability. You will work on-site and report to a Senior Operations Manager.

What You'll Do

• Lead the execution of store retail performance and store operations strategy.
• Oversee and be accountable for the daily execution of store operations, including inbound merchandise/supply receiving, supporting online sales activity via accurate order fulfillment, managing expenses to increase profitability, implementing capital fund projects, overseeing all labor, scheduling, and staffing of assigned stores, collaborating with partners on mechanical and technological responsibilities, and ensuring operational efficiency.
• Prioritize team workload and focus to achieve sales and profitability goals.
• Carry out the tasks of a Sales Support Manager in their absence.
• Directly manage performance of Sales Support Managers, Alterations Manager, and Loss Prevention Leaders.
• Ensure store inventory accuracy and lead physical inventory processes.
• Perform other duties as assigned.

What You Bring

• 7+ years of experience, preferably in luxury retail fashion.
• A proven track record of achieving business results.
• Experience in leading, motivating, and coaching teams.
• In-depth knowledge of profit and loss management.
• Advanced proficiency in Excel and Microsoft Word.
• Ability to stand, bend, climb stairs, and lift/carry up to 10 pounds.
• A flexible schedule that includes evenings, weekends, and holidays.

We offer an inclusive and comprehensive range of benefits, including Medical, Dental, Vision, Disability Benefits, Paid Parental and Family Leave, Paid Time Off, Retirement Savings Plan (401K), Life Insurance, Financial Solutions, a 30% associate discount, and opportunities for personal and professional development. For more details, visit our benefits page or click here.

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with over 3,000 brand partners, we deliver exceptional products and intelligent services through our investments in data and technology. Our associates help us deliver a personalized luxury experience across in-store, eCommerce, and remote channels. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.

We are committed to diversity and inclusion, with a culture of belonging and a commitment to equal employment opportunity. We also provide reasonable accommodations during our talent acquisition process. If you need assistance, please email us at [e-mail].

Additional information includes the position's exempt status, posting date, and ongoing application acceptance. Applicants in Los Angeles and San Francisco will be considered regardless of criminal history, as permitted by law. We do not accept unsolicited resumes from staffing firms or recruitment agencies.