Merchandise Operations Associate - Cosmetics

Brobston Group; New York (NY); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Associate discount

Job summary

Saks Fifth Avenue, part of Exemplar Luxury Group, seeks a Merchandise Operations Associate in New York to support daily merchandise processing, placement, and fulfillment. The role demands accuracy, strong communication, and ability to work in a fast-paced team environment.

The position emphasizes adherence to visual standards, multi-tasking, and willingness to lift up to 50 pounds while providing excellent customer service in-store and within operations.

Qualifications

• Ability to adapt communication styles to different stakeholders.
• Evaluates progress against key performance drivers and risks.
• Drives outcomes through objectives and measures; monitors progress and results.
• Generates original ideas and tackles simple to complex problems.

Responsibilities

• Process inbound merchandise and manage placement on selling floor.
• Maintain presentation standards and follow visual guidelines.
• Support peak periods with floor recovery and replenishment.

Skills

Interpersonal communication

Progress tracking

Problem solving

Team oriented

Tools

RF guns

Excel

Word

iOS device

PC

Proprietary platforms

Job description

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, blending bold curation with a visionary, modern point of view. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Through an integrated retail model, we deliver a seamless customer journey across our portfolio of stores in leading luxury markets, complemented by a strong digital presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description:

What This Position is All About

Under the leadership of the Merchandise Operations Team Supervisor/Manager, the Merchandise Operations Associate is responsible for supporting the daily operations of merchandise including processing, placement, maintenance and fulfillment.

Who You Are:

• Demonstrates comfort in flexing all communication styles and establishes positive interpersonal relationships
• Evaluates progress against key performance drivers and assess organizational opportunities and risks
• Drives positive outcomes through objectives and measures while monitoring progress and results
• Consistently generates and shares original ideas, tackling both simple and complex problems

You Also Have:

• Ability to lift cartons, climb ladders, and handle racks and carts of merchandise; lifting of up to 50 pounds
• Must be able to learn and retain merchandising standards on the floor in compliance with Visual standards
• Must have strong computer skills and ability to use available technology (RF guns, PC, iOS device, Excel/Word, and various proprietary platforms)
• Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision
• Must be able to consistently meet deadlines and follow through on assigned tasks
• Ability to work a flexible schedule as per business needs and adheres to Dependability standards
• Other store initiatives as assigned by management
• Ability to drive company vehicle as needed in accordance with your state Driver's License standards (select doors only)

As The Merchandise Operations Associate, You Will:

Merchandise

• Process inbound merchandise, placement and presentation of merchandise on selling floor
• Follow direction in maintaining standards in placement and presentation
• Participate when needed in other store initiatives as required, including but not limited to fill in of merchandise on the selling floor, floor recovery, supply replenishment, etc. during peak business periods.

Fulfillment

• Locate requested merchandise within our store and complete orders placed by the customer
• Provide excellent customer service and act quickly to address the customers' needs
• Ad hoc responsibilities as needed

Your Life and Career at SFA:

• Be a part of a team of disruptors focused on stores and redefining the luxury experience.
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time Associates (including medical, vision and dental)
• An amazing Associate discount

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Benefits:

We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail]

Salary Range $19.61 - $24.51*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.