Merchandise Operations Associate

Saks Fifth Avenue; Troy (MI); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Employee discount

Job summary

Saks Fifth Avenue, part of Exemplar Luxury Group, is seeking a Merchandise Operations Associate to support daily merchandise operations, including processing, placement, maintenance, and fulfillment.

The role emphasizes physical tasks, merchandising excellence, and responsive customer service within a luxury retail environment. Join a growing multi-brand luxury retailer with comprehensive benefits and employee discounts.

Qualifications

• Must be able to lift up to 50 pounds and perform physical tasks.
• Maintain merchandising standards per Visual standards.
• Strong computer skills with familiarity of Excel/Word and handheld devices.
• Willingness to work a flexible schedule.
• Ability to operate a company vehicle per state requirements.

Responsibilities

• Process inbound merchandise and placement on selling floor.
• Maintain standards in placement and presentation.
• Assist with store projects including replenishment and floor recovery.
• Locate requested merchandise and fulfill customer orders.
• Provide excellent customer service and address customer needs.
• Perform ad hoc responsibilities as needed.

Skills

Physical stamina

Customer service

Computer skills

Flexible schedule

Mobility and lifting

Tools

RF guns

PC

iOS device

Excel/Word

Proprietary platforms

Job description

Who We Are

Saks Fifth Avenue is a leading destination for luxury fashion, blending bold curation with a visionary, modern point of view. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Through an integrated retail model, we deliver a seamless customer journey across our portfolio of stores in leading luxury markets, complemented by a strong digital presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description

Under the leadership and reporting to the Merchandise Operations Team Supervisor/Manager, the Merchandise Operations Associate supports the daily operations of merchandise including processing, placement, maintenance and fulfillment.

YOU WILL BE:

What You Will Do

• Process inbound merchandise, placement and presentation of merchandise on selling floor
• Follow direction in maintaining standards in placement and presentation
• Participate when needed in other store projects, including fill in of merchandise on the selling floor, floor recovery and supply replenishment.

Fulfillment

• Locate requested merchandise within our store and complete orders placed by the customer
• Provide excellent customer service and act quickly to address the customers' needs
• Ad hoc responsibilities if needed

What You Will Bring

• Ability to lift cartons, climb ladders, and handle racks and carts of merchandise; lift of up to 50 pounds
• Retain merchandising standards on the floor in compliance with Visual standards
• Must have computer skills and ability to use available technology (RF guns, PC, iOS device, Excel/Word, and several proprietary platforms)
• Ability to work a flexible schedule following business needs and follows through on assigned tasks
• Ability to drive company vehicle as needed in accordance with your state Driver's License standards (select doors only)

Your Life And Career At Exemplar Luxury Group

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Salary Range $17.05 - $21.32*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.