Merchandise Operations Associate

Neiman Marcus; St. Louis (MO); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) retirement plan

Employee discount

Job summary

Exemplar Luxury Group is seeking a Merchandise Operations Associate for our Neiman Marcus store locations. You will assist with stocking, receiving, order fulfillment and merchandise handling to support store sales and a superior customer experience.

You will report to the RPSO Manager and work with Managers and Visual to ensure merchandise standards, pricing changes, event setup and safety procedures are followed, including support for in-store events and activations.

Qualifications

• 1+ year of retail experience.
• Willing to work evenings, weekends, and holidays.
• Proficient with MS Office applications.
• Ability to stand, bend, climb stairs, and lift up to 35 pounds.

Responsibilities

• Complete daily store operations and help direct leads and managers including: merchandise handling, transfers, and processing of inbound / outbound freight.
• Fulfillment, packing and shipping of online and store customer orders.
• Complete necessary merchandise placements to ensure merchandise standards are followed.
• Merchandise price changes and reticketing; signs and moves product once marked.
• Reticketing, damages, mark out of stocks and related inventory control processes.
• Responsible for back stocking, stockroom organization and maintenance.
• Under the guidance of Managers and Visual, merchandises product and sets sale events and signage, while ensuring standards are followed.
• Support with set-up and take down of in-store events and activations.
• Follow all safety procedures on the dock and in all other work areas.

Skills

Retail experience

Customer service

Tools

MS Office

Job description

Who We Are

Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world’s top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description

YOU WILL BE: As a Merchandise Operations Associate, you will assist with stocking, receiving, order fulfillment, and merchandise handling functions, including maintaining merchandise organization. You will perform operational, daily tasks to support store sales, profitability and enhance the customer experience. You report to the RPSO Manager and work in a Neiman Marcus store location WHAT YOU WILL DO:

• Complete daily store operations and help direct leads and managers including:
• Merchandise handling, transfers, and processing of inbound / outbound freight
• Fulfillment, packing and shipping of online and store customer orders
• Complete necessary merchandise placements to ensure merchandise standards are followed
• Merchandise price changes and reticketing; signs and moves product once marked
• Reticketing, damages, mark out of stocks and related inventory control processes
• Responsible for back stocking, stockroom organization and maintenance
• Under the guidance and direction of Managers and Visual, merchandises product and sets sale events and signage, while ensuring standards are followed.
• Support with set-up and take down of in-store events and activations
• Follow all safety procedures on the dock and in all other work areas

WHAT YOU WILL BRING:

• 1+ year of retail experience
• Demonstrate flexibility with competing tasks with a "win together" mentality
• Basic proficiency with MS Office Product Suite
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds
• Associates must work a flexible schedule based on business need, which will include evenings, weekends, and holidays

Your Life And Career At Exemplar Luxury Group

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail].

Salary Range $17.05 - $21.32*
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.